[announce] beta 7 released

[announce-admin at otrs.org]

Hi,

a new release (beta 7) has been uploaded to our webserver.

* tarball 2.0 MB  (http://otrs.org/download/otrs-0.5-BETA7.tar.gz)
   - MD5 (otrs-0.5-BETA7.tar.gz) 1848c61856a20e5c581f1a7c3597f6be

* RPM for SuSE Linux 8.0 (http://otrs.org/download/otrs-0.5-BETA7.i386.rpm)
   - MD5 (otrs-0.5-BETA7.i386.rpm) 62a145dcef87d06aa7d91c46631d5902

* RPM for SuSE Linux 7.3 (http://otrs.org/download/otrs-7.3-0.5-BETA7.i386.rpm)
   - MD5 (otrs-7.3-0.5-BETA7.i386.rpm) 1561993893aebff003bd84ba335b3992

The following changes have been made:

 - improved screen session management (next screen, last screen) added back
    buttons
 - improved ticket and article lib funktions (Kernel::System::Ticket::* and
    Kernel::System::Article)
 - improved fulltext search
 - added time accounting for tickets (added new database table - time_accounting!
    use scripts/DBUpdate.(mysql|postgresql).sql for database updates!)
 - added notify feature for ticket lock timeout by system
 - added user preferences item email (so login and email can be different)
 - added "Std. Response on creating a queue" feature
    (http://lists.otrs.org/pipermail/otrs/2002-July/000114.html)
 - added module support for auth. (Kernel/Config.pm --> $Self->{AuthModule})
     * "Kernel::System::Auth::DB" against OpenTRS DB (default)
     * "Kernel::System::Auth::LDAP" against a LDAP directory
 - added "ChangeOwnerToEveryone" feature fot AgentOwner (useful for ASP)
    Kernel/Config.pm -> $Self->{ChangeOwnerToEveryone} = [0|1]
 - added AgentCustomer module (set a customer id to a ticket and get a customer
    history)
 - added a GenericAgent.pl! This program can do some generic actions on tickets
    (like SetLock, MoveTicket, AddNote, SetOwner and SetState). It was developed
    to close (automatically via cron job) ticket in a specific queue, e. g. all
    tickets in the queue 'spam'. (Thanks to Gay Gilmore for the idea)
 - added a simple webform (scripts/webform.pl) to generate emails with X-OTRS-Header
    to dispatch it with procmail (used for feedback forms)
 - added content_type col. to article table to handle differen charsets correctly
    (use script/DBUpdate.(mysql|postgresql).sql to upgrate existing databases).
 - added generic session storage management (Kernel/Config.pm --> $Self->{SessionModule})
     * "Kernel::System::AuthSession::DB" (default) --> db storage
     * "Kernel::System::AuthSession::FS" --> filesystem storage
     * "Kernel::System::AuthSession::IPC" --> ram storage
 - added http cookie support for session management - it's more comfortable to
    send links -==> if you have a valid session, you don't have to login again -
    If the client browser disabled html cookies, otrs will work as usual, append
    SessionID to links! (Kernel/Config.pm --> $Self->{SessionUseCookie})
 - added generic ticket number generator (Kernel/Config.pm --> $Self->{TicketNumberGenerator})
     * "Kernel::System::Ticket::Number::AutoIncrement" (default) --> auto increment
        ticket numbers "SystemID.Counter" like 1010138 and 1010139.
     * "Kernel::System::Ticket::Number::Date" --> ticket numbers with date
        "Year.Month.Day.SystemID.Counter" like 200206231010138 and 200206231010139.
     * "Kernel::System::Ticket::Number::DateChecksum" --> ticket numbers with date and
        check sum and the counter will be rotated daily like 2002070110101520 and 2002070110101535.
     * "Kernel::System::Ticket::Number::Random" --> random ticket numbers "SystemID.Random"
         like 100057866352 and 103745394596.
 - added UPGRADING file
 - updated redhat init script (Thanks to Pablo Ruiz Garcia)
 - fixed bug [21] " in email adresses are missing - http://bugs.otrs.org/show_bug.cgi?id=21
    (Thanks to Christoph Kaulich)
 - fixed bug [19] Responses sort randomly - http://bugs.otrs.org/show_bug.cgi?id=19
 - fixed SetPermissions.sh (permission for var/log/TicketCounter.log) (Thanks to
    Pablo Ruiz Garcia)
 - fixed bug [16] Attachment download - http://bugs.otrs.org/show_bug.cgi?id=16
    (Thanks to Christoph Kaulich)
 - fixed bug [15] typo in suse-rcotrs (redhat-rcotrs is not affected) -
    http://bugs.otrs.org/show_bug.cgi?id=15

Note: For upgrading use 
'host:~ # cat /opt/OpenTRS/scripts/DBUpdate.mysql.sql | mysql -f -u root -p otrs'
to get old databases up to date.

Please do not hesitate to give us feedback about the new release.

Bugreports -==> http://bugs.otrs.org/

We appreciate your help with the development of OpenTRS.

  Martin

--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
"There are two major products that come out of Berkeley: LSD and Unix.
We don't believe this to be a coincidence."  -- Jeremy S. Anderson