[otrs-cvs] CVS: doc/de install-cli.sgml,1.4,1.5
cvs-log at otrs.org
cvs-log at otrs.org
Thu Aug 4 13:51:53 CEST 2005
Update of /home/cvs/doc/de
In directory osser:/tmp/cvs-serv6656/d
Modified Files:
install-cli.sgml
Log Message:
Updated link to torque
Index: install-cli.sgml
===================================================================
RCS file: /home/cvs/doc/de/install-cli.sgml,v
retrieving revision 1.4
retrieving revision 1.5
diff -C2 -r1.4 -r1.5
*** install-cli.sgml 2 Mar 2004 08:40:22 -0000 1.4
--- install-cli.sgml 4 Aug 2005 10:51:51 -0000 1.5
***************
*** 14,19 ****
# $Id$
# --
! # This software comes with ABSOLUTELY NO WARRANTY. For details, see
! # the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
--- 14,19 ----
# $Id$
# --
! # This software comes with ABSOLUTELY NO WARRANTY. For details, see
! # the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
***************
*** 27,31 ****
* Webpserver (mod_perl isn't required but "very nice" to have)
* LDAPv2 compliant server (OpenLDAP for works fine, however LDAP isn't required)
! * some CPAN-Module (DBI, DBD::mysql, Digest::MD5, MIME::Base64 (if Perl < 5.8), Net::DNS)
for LDAP (Net::LDAP) and for stats (GD, GD::Text, GD::Graph, GD::Graph::lines,
GD::Text::Align)
--- 27,31 ----
* Webpserver (mod_perl isn't required but "very nice" to have)
* LDAPv2 compliant server (OpenLDAP for works fine, however LDAP isn't required)
! * some CPAN-Module (DBI, DBD::mysql, Digest::MD5, MIME::Base64 (if Perl < 5.8), Net::DNS)
for LDAP (Net::LDAP) and for stats (GD, GD::Text, GD::Graph, GD::Graph::lines,
GD::Text::Align)
***************
*** 34,48 ****
=============
! This few steps describe an OTRS installation incl. webserver and database
settings. The OTRS user is "otrs" and the home (root) directory is /opt/otrs
! (of course you can choose an other directory or/and OTRS user).
1. Install CPAN Modules (if needed):
---------------------------------
! Note: use "bin/otrs.checkModules" to get an overview of all installed and
required cpan modules.
a) Install the RPMs if your distributions provides RPMs for
! the required CPAN modules.
b) Install the required modules via CPAN shell (http://www.cpan.org/)
--- 34,48 ----
=============
! This few steps describe an OTRS installation incl. webserver and database
settings. The OTRS user is "otrs" and the home (root) directory is /opt/otrs
! (of course you can choose an other directory or/and OTRS user).
1. Install CPAN Modules (if needed):
---------------------------------
! Note: use "bin/otrs.checkModules" to get an overview of all installed and
required cpan modules.
a) Install the RPMs if your distributions provides RPMs for
! the required CPAN modules.
b) Install the required modules via CPAN shell (http://www.cpan.org/)
***************
*** 68,72 ****
! 2. Create user:
------------
Add user:
--- 68,72 ----
! 2. Create user:
------------
Add user:
***************
*** 86,95 ****
4. Demo config files:
! ------------------
There are several OTRS demo config files in $OTRS_HOME/Kernel/*.dist
and $OTRS_HOME/Kernel/Config/*.dist. Make copies of all demo config files:
!
cp Kernel/Config.pm.dist Kernel/Config.pm
!
cd Kernel/Config/
for foo in *.dist; do cp $foo `basename $foo .dist`; done
--- 86,95 ----
4. Demo config files:
! ------------------
There are several OTRS demo config files in $OTRS_HOME/Kernel/*.dist
and $OTRS_HOME/Kernel/Config/*.dist. Make copies of all demo config files:
!
cp Kernel/Config.pm.dist Kernel/Config.pm
!
cd Kernel/Config/
for foo in *.dist; do cp $foo `basename $foo .dist`; done
***************
*** 98,102 ****
copy Kernel/Config.pm.dist Kernel/Config.pm
!
cd Kernel/Config/
copy *.dist *.
--- 98,102 ----
copy Kernel/Config.pm.dist Kernel/Config.pm
!
cd Kernel/Config/
copy *.dist *.
***************
*** 104,110 ****
5. Check if all needed modules are installed:
------------------------------------------
! $shell:~> perl -cw /opt/otrs/bin/cgi-bin/index.pl
/opt/otrs/bin/cgi-bin/index.pl syntax OK
! $shell:~> perl -cw /opt/otrs/bin/PostMaster.pl
/opt/otrs/bin/PostMaster.pl syntax OK
$shell:~>
--- 104,110 ----
5. Check if all needed modules are installed:
------------------------------------------
! $shell:~> perl -cw /opt/otrs/bin/cgi-bin/index.pl
/opt/otrs/bin/cgi-bin/index.pl syntax OK
! $shell:~> perl -cw /opt/otrs/bin/PostMaster.pl
/opt/otrs/bin/PostMaster.pl syntax OK
$shell:~>
***************
*** 114,126 ****
6. Webserver:
----------
! [follow README.webserver]
7. File Permissions:
-----------------
! Set the file permissions with
"$HOME/bin/SetPermissions.sh <OTRS_HOME> <OTRS_USER> <WEBSERVER_USER> [OTRS_GROUP] [WEB_GROUP]"
! e. g.
! Webserver with OTRS user: "SetPermissions.sh /opt/otrs otrs otrs"
! Webserver with wwwrun user (e. g. SuSE): "SetPermissions.sh /opt/otrs otrs wwwrun"
Webserver with apache user (e. g. Redhat): "SetPermissions.sh /opt/otrs otrs apache apache apache"
--- 114,126 ----
6. Webserver:
----------
! [follow README.webserver]
7. File Permissions:
-----------------
! Set the file permissions with
"$HOME/bin/SetPermissions.sh <OTRS_HOME> <OTRS_USER> <WEBSERVER_USER> [OTRS_GROUP] [WEB_GROUP]"
! e. g.
! Webserver with OTRS user: "SetPermissions.sh /opt/otrs otrs otrs"
! Webserver with wwwrun user (e. g. SuSE): "SetPermissions.sh /opt/otrs otrs wwwrun"
Webserver with apache user (e. g. Redhat): "SetPermissions.sh /opt/otrs otrs apache apache apache"
***************
*** 133,137 ****
-------------------------------------
If you used the Web-Installer, you can skip this point. If not,
! set some Kernel::Config ($HOME/Kernel/Config.pm) Options (FQDN, SystemID, TicketHook,
Home, ...)
--- 133,137 ----
-------------------------------------
If you used the Web-Installer, you can skip this point. If not,
! set some Kernel::Config ($HOME/Kernel/Config.pm) Options (FQDN, SystemID, TicketHook,
Home, ...)
***************
*** 153,159 ****
12. Cronjobs for the OTRS user:
---------------------------
! There are several OTRS default cronjobs in $OTRS_HOME/var/cron/*.dist.
Make copies of all of the default cronjobs:
!
cd var/cron
for foo in *.dist; do cp $foo `basename $foo .dist`; done
--- 153,159 ----
12. Cronjobs for the OTRS user:
---------------------------
! There are several OTRS default cronjobs in $OTRS_HOME/var/cron/*.dist.
Make copies of all of the default cronjobs:
!
cd var/cron
for foo in *.dist; do cp $foo `basename $foo .dist`; done
***************
*** 166,170 ****
Use $OTRS_HOME/bin/Cron.sh {start|stop|restart} to start or stop this cronjobs
! from $OTRS_HOME/var/cron/* (.dist will be ignored).
>> Note: Install this cronjobs as OTRS user. <<
--- 166,170 ----
Use $OTRS_HOME/bin/Cron.sh {start|stop|restart} to start or stop this cronjobs
! from $OTRS_HOME/var/cron/* (.dist will be ignored).
>> Note: Install this cronjobs as OTRS user. <<
***************
*** 173,177 ****
======
! Also you should read the OTRS performance tuning chapter on our homepage:
http://doc.otrs.org/cvs/en/html/performance-tuning.html
--- 173,177 ----
======
! Also you should read the OTRS performance tuning chapter on our homepage:
http://doc.otrs.org/cvs/en/html/performance-tuning.html
***************
*** 199,204 ****
# $Id$
# --
! # This software comes with ABSOLUTELY NO WARRANTY. For details, see
! # the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
--- 199,204 ----
# $Id$
# --
! # This software comes with ABSOLUTELY NO WARRANTY. For details, see
! # the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
***************
*** 211,220 ****
$HOME_OTRS/scripts/database/otrs-schema.xml
! The XML description files for torque which generate the SQL for your
target database e. g. MySQL, PostgreSQL, DB2, Oracle, ...)
! More Infos: http://jakarta.apache.org/turbine/turbine-2/howto/torque-howto.html
! MySQL:
------
$HOME_OTRS/scripts/database/otrs-schema.mysql.sql
--- 211,220 ----
$HOME_OTRS/scripts/database/otrs-schema.xml
! The XML description files for torque which generate the SQL for your
target database e. g. MySQL, PostgreSQL, DB2, Oracle, ...)
! More Infos: http://db.apache.org/torque/
! MySQL:
------
$HOME_OTRS/scripts/database/otrs-schema.mysql.sql
***************
*** 226,230 ****
Initial insert file:
====================
! $HOME_OTRS/scripts/database/initial_insert.sql contains all needed standard
values. At first use the otrs-schema.*.sql and the insert this file.
--- 226,230 ----
Initial insert file:
====================
! $HOME_OTRS/scripts/database/initial_insert.sql contains all needed standard
values. At first use the otrs-schema.*.sql and the insert this file.
***************
*** 289,294 ****
# $Id$
# --
! # This software comes with ABSOLUTELY NO WARRANTY. For details, see
! # the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
--- 289,294 ----
# $Id$
# --
! # This software comes with ABSOLUTELY NO WARRANTY. For details, see
! # the enclosed file COPYING for license information (GPL). If you
# did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
***************
*** 296,304 ****
Which webserver is needed?
==========================
! I prefer the apache webserver (http://httpd.apache.org).
Configuration:
==============
! "After" this steps, you will get the login page at
http://your-host/otrs/index.pl or http://your-host/otrs/installer.pl.
--- 296,304 ----
Which webserver is needed?
==========================
! I prefer the apache webserver (http://httpd.apache.org).
Configuration:
==============
! "After" this steps, you will get the login page at
http://your-host/otrs/index.pl or http://your-host/otrs/installer.pl.
***************
*** 306,310 ****
===========
a) Install the RPM-Package (http://otrs.org/ - "rpm -i otrs-xxx.rpm").
!
b) The manual way:
Use the "$OTRS_HOME/scripts/suse-httpd.include.conf" include config file.
--- 306,310 ----
===========
a) Install the RPM-Package (http://otrs.org/ - "rpm -i otrs-xxx.rpm").
!
b) The manual way:
Use the "$OTRS_HOME/scripts/suse-httpd.include.conf" include config file.
***************
*** 324,344 ****
[...]
! User wwwrun
[...]
User otrs
[...]
!
! *) If you can't change the user and group of your webserver (system-wide),
because you have other applications running on this server, you can
! also work with group permissions (more tricky).
Use "$HOME/bin/SetPermissions.sh <OTRS_HOME> <OTRS_USER> <WEBSERVER_USER> [OTRS_GROUP] [WEB_GROUP]"
! e. g.
! Webserver with otrs user: "SetPermissions.sh /opt/otrs otrs otrs"
Webserver with wwwrun user (e. g. SuSE): "SetPermissions.sh /opt/otrs otrs wwwrun"
Webserver with apache user (e. g. Redhat): "SetPermissions.sh /opt/otrs otrs apache"
b)
! *)
Without mod_perl (just CGI):
============================
--- 324,344 ----
[...]
! User wwwrun
[...]
User otrs
[...]
!
! *) If you can't change the user and group of your webserver (system-wide),
because you have other applications running on this server, you can
! also work with group permissions (more tricky).
Use "$HOME/bin/SetPermissions.sh <OTRS_HOME> <OTRS_USER> <WEBSERVER_USER> [OTRS_GROUP] [WEB_GROUP]"
! e. g.
! Webserver with otrs user: "SetPermissions.sh /opt/otrs otrs otrs"
Webserver with wwwrun user (e. g. SuSE): "SetPermissions.sh /opt/otrs otrs wwwrun"
Webserver with apache user (e. g. Redhat): "SetPermissions.sh /opt/otrs otrs apache"
b)
! *)
Without mod_perl (just CGI):
============================
***************
*** 365,374 ****
</Location>
! You may want to use a mod_perl startup script. Compiled modules on startup
! (speed!)! Use the mod_perl startup script which comes with otrs
(scripts/apache-perl-startup.pl).
!
! - Change the default startup script location of your httpd to
! $OTRS_HOME/scripts/apache-perl-startup.pl in httpd.conf
[...]
# load all otrs modules
--- 365,374 ----
</Location>
! You may want to use a mod_perl startup script. Compiled modules on startup
! (speed!)! Use the mod_perl startup script which comes with otrs
(scripts/apache-perl-startup.pl).
!
! - Change the default startup script location of your httpd to
! $OTRS_HOME/scripts/apache-perl-startup.pl in httpd.conf
[...]
# load all otrs modules
***************
*** 388,392 ****
- Change the otrs lib dir (if needed)!
!
[...]
# --
--- 388,392 ----
- Change the otrs lib dir (if needed)!
!
[...]
# --
***************
*** 409,413 ****
=============
http://yourhost/otrs/installer.pl
!
First login
===========
--- 409,413 ----
=============
http://yourhost/otrs/installer.pl
!
First login
===========
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