[otrs-cvs] CVS: doc/de install-cli.sgml,1.4,1.5

cvs-log at otrs.org cvs-log at otrs.org
Thu Aug 4 13:51:53 CEST 2005


Update of /home/cvs/doc/de
In directory osser:/tmp/cvs-serv6656/d

Modified Files:
	install-cli.sgml 
Log Message:
Updated link to torque


Index: install-cli.sgml
===================================================================
RCS file: /home/cvs/doc/de/install-cli.sgml,v
retrieving revision 1.4
retrieving revision 1.5
diff -C2 -r1.4 -r1.5
*** install-cli.sgml	2 Mar 2004 08:40:22 -0000	1.4
--- install-cli.sgml	4 Aug 2005 10:51:51 -0000	1.5
***************
*** 14,19 ****
  # $Id$
  # --
! # This software comes with ABSOLUTELY NO WARRANTY. For details, see 
! # the enclosed file COPYING for license information (GPL). If you 
  # did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
  # --
--- 14,19 ----
  # $Id$
  # --
! # This software comes with ABSOLUTELY NO WARRANTY. For details, see
! # the enclosed file COPYING for license information (GPL). If you
  # did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
  # --
***************
*** 27,31 ****
      * Webpserver (mod_perl isn't required but "very nice" to have)
      * LDAPv2 compliant server (OpenLDAP for works fine, however LDAP isn't required)
!     * some CPAN-Module (DBI, DBD::mysql, Digest::MD5, MIME::Base64 (if Perl < 5.8), Net::DNS) 
        for LDAP (Net::LDAP) and for stats (GD, GD::Text, GD::Graph, GD::Graph::lines,
        GD::Text::Align)
--- 27,31 ----
      * Webpserver (mod_perl isn't required but "very nice" to have)
      * LDAPv2 compliant server (OpenLDAP for works fine, however LDAP isn't required)
!     * some CPAN-Module (DBI, DBD::mysql, Digest::MD5, MIME::Base64 (if Perl < 5.8), Net::DNS)
        for LDAP (Net::LDAP) and for stats (GD, GD::Text, GD::Graph, GD::Graph::lines,
        GD::Text::Align)
***************
*** 34,48 ****
  =============
  
! This few steps describe an OTRS installation incl. webserver and database 
  settings. The OTRS user is "otrs" and the home (root) directory is /opt/otrs
! (of course you can choose an other directory or/and OTRS user). 
  
  1. Install CPAN Modules (if needed):
     ---------------------------------
!    Note: use "bin/otrs.checkModules" to get an overview of all installed and 
     required cpan modules.
  
     a) Install the RPMs if your distributions provides RPMs for
!       the required CPAN modules. 
  
     b) Install the required modules via CPAN shell (http://www.cpan.org/)
--- 34,48 ----
  =============
  
! This few steps describe an OTRS installation incl. webserver and database
  settings. The OTRS user is "otrs" and the home (root) directory is /opt/otrs
! (of course you can choose an other directory or/and OTRS user).
  
  1. Install CPAN Modules (if needed):
     ---------------------------------
!    Note: use "bin/otrs.checkModules" to get an overview of all installed and
     required cpan modules.
  
     a) Install the RPMs if your distributions provides RPMs for
!       the required CPAN modules.
  
     b) Install the required modules via CPAN shell (http://www.cpan.org/)
***************
*** 68,72 ****
  
  
! 2. Create user: 
     ------------
      Add user:
--- 68,72 ----
  
  
! 2. Create user:
     ------------
      Add user:
***************
*** 86,95 ****
  
  4. Demo config files:
!    ------------------  
      There are several OTRS demo config files in $OTRS_HOME/Kernel/*.dist
      and $OTRS_HOME/Kernel/Config/*.dist. Make copies of all demo config files:
!   
        cp Kernel/Config.pm.dist Kernel/Config.pm
!  
        cd Kernel/Config/
        for foo in *.dist; do cp $foo `basename $foo .dist`; done
--- 86,95 ----
  
  4. Demo config files:
!    ------------------
      There are several OTRS demo config files in $OTRS_HOME/Kernel/*.dist
      and $OTRS_HOME/Kernel/Config/*.dist. Make copies of all demo config files:
! 
        cp Kernel/Config.pm.dist Kernel/Config.pm
! 
        cd Kernel/Config/
        for foo in *.dist; do cp $foo `basename $foo .dist`; done
***************
*** 98,102 ****
  
        copy Kernel/Config.pm.dist Kernel/Config.pm
!  
        cd Kernel/Config/
        copy *.dist *.
--- 98,102 ----
  
        copy Kernel/Config.pm.dist Kernel/Config.pm
! 
        cd Kernel/Config/
        copy *.dist *.
***************
*** 104,110 ****
  5. Check if all needed modules are installed:
     ------------------------------------------
!       $shell:~> perl -cw /opt/otrs/bin/cgi-bin/index.pl 
        /opt/otrs/bin/cgi-bin/index.pl syntax OK
!       $shell:~> perl -cw /opt/otrs/bin/PostMaster.pl 
        /opt/otrs/bin/PostMaster.pl syntax OK
        $shell:~>
--- 104,110 ----
  5. Check if all needed modules are installed:
     ------------------------------------------
!       $shell:~> perl -cw /opt/otrs/bin/cgi-bin/index.pl
        /opt/otrs/bin/cgi-bin/index.pl syntax OK
!       $shell:~> perl -cw /opt/otrs/bin/PostMaster.pl
        /opt/otrs/bin/PostMaster.pl syntax OK
        $shell:~>
***************
*** 114,126 ****
  6. Webserver:
     ----------
!    [follow README.webserver] 
  
  7. File Permissions:
     -----------------
!    Set the file permissions with 
     "$HOME/bin/SetPermissions.sh <OTRS_HOME> <OTRS_USER> <WEBSERVER_USER> [OTRS_GROUP] [WEB_GROUP]"
!    e. g. 
!      Webserver with OTRS user: "SetPermissions.sh /opt/otrs otrs otrs" 
!      Webserver with wwwrun user (e. g. SuSE): "SetPermissions.sh /opt/otrs otrs wwwrun" 
       Webserver with apache user (e. g. Redhat): "SetPermissions.sh /opt/otrs otrs apache apache apache"
  
--- 114,126 ----
  6. Webserver:
     ----------
!    [follow README.webserver]
  
  7. File Permissions:
     -----------------
!    Set the file permissions with
     "$HOME/bin/SetPermissions.sh <OTRS_HOME> <OTRS_USER> <WEBSERVER_USER> [OTRS_GROUP] [WEB_GROUP]"
!    e. g.
!      Webserver with OTRS user: "SetPermissions.sh /opt/otrs otrs otrs"
!      Webserver with wwwrun user (e. g. SuSE): "SetPermissions.sh /opt/otrs otrs wwwrun"
       Webserver with apache user (e. g. Redhat): "SetPermissions.sh /opt/otrs otrs apache apache apache"
  
***************
*** 133,137 ****
     -------------------------------------
     If you used the Web-Installer, you can skip this point. If not,
!    set some Kernel::Config ($HOME/Kernel/Config.pm) Options (FQDN, SystemID, TicketHook, 
     Home, ...)
  
--- 133,137 ----
     -------------------------------------
     If you used the Web-Installer, you can skip this point. If not,
!    set some Kernel::Config ($HOME/Kernel/Config.pm) Options (FQDN, SystemID, TicketHook,
     Home, ...)
  
***************
*** 153,159 ****
  12. Cronjobs for the OTRS user:
      ---------------------------
!     There are several OTRS default cronjobs in $OTRS_HOME/var/cron/*.dist. 
      Make copies of all of the default cronjobs:
!  
        cd var/cron
        for foo in *.dist; do cp $foo `basename $foo .dist`; done
--- 153,159 ----
  12. Cronjobs for the OTRS user:
      ---------------------------
!     There are several OTRS default cronjobs in $OTRS_HOME/var/cron/*.dist.
      Make copies of all of the default cronjobs:
! 
        cd var/cron
        for foo in *.dist; do cp $foo `basename $foo .dist`; done
***************
*** 166,170 ****
  
      Use $OTRS_HOME/bin/Cron.sh {start|stop|restart} to start or stop this cronjobs
!     from $OTRS_HOME/var/cron/* (.dist will be ignored). 
  
      >> Note: Install this cronjobs as OTRS user. <<
--- 166,170 ----
  
      Use $OTRS_HOME/bin/Cron.sh {start|stop|restart} to start or stop this cronjobs
!     from $OTRS_HOME/var/cron/* (.dist will be ignored).
  
      >> Note: Install this cronjobs as OTRS user. <<
***************
*** 173,177 ****
  ======
  
! Also you should read the OTRS performance tuning chapter on our homepage: 
  http://doc.otrs.org/cvs/en/html/performance-tuning.html
  
--- 173,177 ----
  ======
  
! Also you should read the OTRS performance tuning chapter on our homepage:
  http://doc.otrs.org/cvs/en/html/performance-tuning.html
  
***************
*** 199,204 ****
  # $Id$
  # --
! # This software comes with ABSOLUTELY NO WARRANTY. For details, see 
! # the enclosed file COPYING for license information (GPL). If you 
  # did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
  # --
--- 199,204 ----
  # $Id$
  # --
! # This software comes with ABSOLUTELY NO WARRANTY. For details, see
! # the enclosed file COPYING for license information (GPL). If you
  # did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
  # --
***************
*** 211,220 ****
  $HOME_OTRS/scripts/database/otrs-schema.xml
  
! The XML description files for torque which generate the SQL for your 
  target database e. g. MySQL, PostgreSQL, DB2, Oracle, ...)
  
! More Infos: http://jakarta.apache.org/turbine/turbine-2/howto/torque-howto.html 
  
! MySQL: 
  ------
  $HOME_OTRS/scripts/database/otrs-schema.mysql.sql
--- 211,220 ----
  $HOME_OTRS/scripts/database/otrs-schema.xml
  
! The XML description files for torque which generate the SQL for your
  target database e. g. MySQL, PostgreSQL, DB2, Oracle, ...)
  
! More Infos: http://db.apache.org/torque/
  
! MySQL:
  ------
  $HOME_OTRS/scripts/database/otrs-schema.mysql.sql
***************
*** 226,230 ****
  Initial insert file:
  ====================
! $HOME_OTRS/scripts/database/initial_insert.sql contains all needed standard 
  values. At first use the otrs-schema.*.sql and the insert this file.
  
--- 226,230 ----
  Initial insert file:
  ====================
! $HOME_OTRS/scripts/database/initial_insert.sql contains all needed standard
  values. At first use the otrs-schema.*.sql and the insert this file.
  
***************
*** 289,294 ****
  # $Id$
  # --
! # This software comes with ABSOLUTELY NO WARRANTY. For details, see 
! # the enclosed file COPYING for license information (GPL). If you 
  # did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
  # --
--- 289,294 ----
  # $Id$
  # --
! # This software comes with ABSOLUTELY NO WARRANTY. For details, see
! # the enclosed file COPYING for license information (GPL). If you
  # did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
  # --
***************
*** 296,304 ****
  Which webserver is needed?
  ==========================
! I prefer the apache webserver (http://httpd.apache.org). 
  
  Configuration:
  ==============
! "After" this steps, you will get the login page at 
  http://your-host/otrs/index.pl or http://your-host/otrs/installer.pl.
  
--- 296,304 ----
  Which webserver is needed?
  ==========================
! I prefer the apache webserver (http://httpd.apache.org).
  
  Configuration:
  ==============
! "After" this steps, you will get the login page at
  http://your-host/otrs/index.pl or http://your-host/otrs/installer.pl.
  
***************
*** 306,310 ****
  ===========
  a) Install the RPM-Package (http://otrs.org/ - "rpm -i otrs-xxx.rpm").
!  
  b) The manual way:
    Use the "$OTRS_HOME/scripts/suse-httpd.include.conf" include config file.
--- 306,310 ----
  ===========
  a) Install the RPM-Package (http://otrs.org/ - "rpm -i otrs-xxx.rpm").
! 
  b) The manual way:
    Use the "$OTRS_HOME/scripts/suse-httpd.include.conf" include config file.
***************
*** 324,344 ****
  
    [...]
!   User wwwrun 
    [...]
    User otrs
    [...]
!  
!  *) If you can't change the user and group of your webserver (system-wide), 
      because you have other applications running on this server, you can
!     also work with group permissions (more tricky). 
  
      Use "$HOME/bin/SetPermissions.sh <OTRS_HOME> <OTRS_USER> <WEBSERVER_USER> [OTRS_GROUP] [WEB_GROUP]"
!     e. g. 
!      Webserver with otrs user: "SetPermissions.sh /opt/otrs otrs otrs"   
       Webserver with wwwrun user (e. g. SuSE): "SetPermissions.sh /opt/otrs otrs wwwrun"
       Webserver with apache user (e. g. Redhat): "SetPermissions.sh /opt/otrs otrs apache"
  
  b)
!  *) 
    Without mod_perl (just CGI):
    ============================
--- 324,344 ----
  
    [...]
!   User wwwrun
    [...]
    User otrs
    [...]
! 
!  *) If you can't change the user and group of your webserver (system-wide),
      because you have other applications running on this server, you can
!     also work with group permissions (more tricky).
  
      Use "$HOME/bin/SetPermissions.sh <OTRS_HOME> <OTRS_USER> <WEBSERVER_USER> [OTRS_GROUP] [WEB_GROUP]"
!     e. g.
!      Webserver with otrs user: "SetPermissions.sh /opt/otrs otrs otrs"
       Webserver with wwwrun user (e. g. SuSE): "SetPermissions.sh /opt/otrs otrs wwwrun"
       Webserver with apache user (e. g. Redhat): "SetPermissions.sh /opt/otrs otrs apache"
  
  b)
!  *)
    Without mod_perl (just CGI):
    ============================
***************
*** 365,374 ****
    </Location>
  
!   You may want to use a mod_perl startup script. Compiled modules on startup 
!   (speed!)! Use the mod_perl startup script which comes with otrs 
    (scripts/apache-perl-startup.pl).
!  
!   - Change the default startup script location of your httpd to 
!     $OTRS_HOME/scripts/apache-perl-startup.pl in httpd.conf 
      [...]
      # load all otrs modules
--- 365,374 ----
    </Location>
  
!   You may want to use a mod_perl startup script. Compiled modules on startup
!   (speed!)! Use the mod_perl startup script which comes with otrs
    (scripts/apache-perl-startup.pl).
! 
!   - Change the default startup script location of your httpd to
!     $OTRS_HOME/scripts/apache-perl-startup.pl in httpd.conf
      [...]
      # load all otrs modules
***************
*** 388,392 ****
  
     - Change the otrs lib dir (if needed)!
!  
       [...]
       # --
--- 388,392 ----
  
     - Change the otrs lib dir (if needed)!
! 
       [...]
       # --
***************
*** 409,413 ****
    =============
     http://yourhost/otrs/installer.pl
!  
    First login
    ===========
--- 409,413 ----
    =============
     http://yourhost/otrs/installer.pl
! 
    First login
    ===========



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