[otrs-cvs] CVS: otrs/Kernel/Modules AgentTicketMailbox.pm,1.8,1.9

cvs-log at otrs.org cvs-log at otrs.org
Thu Jun 22 17:12:14 CEST 2006


Update of /home/cvs/otrs/Kernel/Modules
In directory lancelot:/tmp/cvs-serv10272/Kernel/Modules

Modified Files:
	AgentTicketMailbox.pm 
Log Message:
Fixed bug #1240 - Tickets not shown in "New messages" if Auto Response "Reply" is active


Index: AgentTicketMailbox.pm
===================================================================
RCS file: /home/cvs/otrs/Kernel/Modules/AgentTicketMailbox.pm,v
retrieving revision 1.8
retrieving revision 1.9
diff -C2 -r1.8 -r1.9
*** AgentTicketMailbox.pm	13 Jun 2006 13:39:17 -0000	1.8
--- AgentTicketMailbox.pm	22 Jun 2006 14:12:12 -0000	1.9
***************
*** 161,165 ****
              my $Message = '';
              # --
!             # put all tickets to ToDo where last sender type is customer or ! UserID
              # --
              # show just unseen tickets as new
--- 161,165 ----
              my $Message = '';
              # --
!             # put all tickets to ToDo where last sender type is customer / system or ! UserID
              # --
              # show just unseen tickets as new
***************
*** 182,185 ****
--- 182,186 ----
                      my %Article = $Self->{TicketObject}->ArticleGet(ArticleID => $Index[$#Index]);
                      if ($Article{SenderType} eq 'customer' ||
+                         $Article{SenderType} eq 'system' ||
                          $Article{CreatedBy} ne $Self->{UserID}) {
                          $Message = 'New message!';
***************
*** 246,250 ****
              my $Message = '';
              # --
!             # put all tickets to ToDo where last sender type is customer or ! UserID
              # --
              # show just unseen tickets as new
--- 247,251 ----
              my $Message = '';
              # --
!             # put all tickets to ToDo where last sender type is customer / system or ! UserID
              # --
              # show just unseen tickets as new
***************
*** 262,265 ****
--- 263,267 ----
                  my %Article = %{$ArticleBody[$#ArticleBody]};
                  if ($Article{SenderType} eq 'customer' ||
+                     $Article{SenderType} eq 'system' ||
                      $Article{CreatedBy} ne $Self->{UserID}) {
                      $Message = 'New message!';



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