[otrs-cvs] CVS: otrs/Kernel/Output/HTML/Standard
AgentTicketPrint.dtl,1.11,1.12
cvs-log at otrs.org
cvs-log at otrs.org
Mon Oct 2 15:26:59 CEST 2006
Update of /home/cvs/otrs/Kernel/Output/HTML/Standard
In directory lancelot:/tmp/cvs-serv29155
Modified Files:
AgentTicketPrint.dtl
Log Message:
fixed html bugs
Index: AgentTicketPrint.dtl
===================================================================
RCS file: /home/cvs/otrs/Kernel/Output/HTML/Standard/AgentTicketPrint.dtl,v
retrieving revision 1.11
retrieving revision 1.12
diff -C2 -r1.11 -r1.12
*** AgentTicketPrint.dtl 29 Aug 2006 16:56:06 -0000 1.11
--- AgentTicketPrint.dtl 2 Oct 2006 12:26:57 -0000 1.12
***************
*** 15,56 ****
<td class="contentkey" width="20%">$Text{"Age"}:</td>
<td class="contentvalue" width="30%">$QData{"Age"}</td>
! <tr>
! <td class="contentkey">$Text{"Priority"}:</td>
! <td class="contentvalue">$Text{"$Data{"Priority"}"}</td>
! <td class="contentkey">$Text{"Created"}:</td>
! <td class="contentvalue">$TimeLong{"$Data{"Created"}"}</td>
! </tr>
! <tr>
! <td class="contentkey">$Text{"Queue"}:</td>
! <td class="contentvalue">$QData{"Queue"}</td>
! <td class="contentkey">$Text{"Accounted time"}:</td>
! <td class="contentvalue">$Data{"TicketTimeUnits"}</td>
! </tr>
! <tr>
! <td class="contentkey">$Text{"Lock"}:</td>
! <td class="contentvalue">$Text{"$Data{"Lock"}"}</td>
! <td class="contentkey">$Text{"Escalation in"}:</td>
! <td class="contentvalue">$Data{"TicketOverTime"}</td>
! </tr>
! <tr>
! <td class="contentkey">$Text{"CustomerID"}:</td>
! <td class="contentvalue">$Data{"CustomerID"}</a></td>
! <td class="contentkey">$Text{"Pending till"}:</td>
! <td class="contentvalue">$Data{"PendingUntil"}</td>
! </tr>
! <tr>
! <td class="contentkey">$Text{"Owner"}:</td>
! <td class="contentvalue">$QData{"Owner"} ($QData{"UserFirstname"} $QData{"UserLastname"})</td>
! <td class="contentkey"> </td>
! <td class="contentvalue"> </td>
! <tr>
! <td class="contentkey">$Text{"Linked-Object"}:</td><td colspan="3" class="contentvalue">
<!-- dtl:block:LinkNormal -->
! <a href="$Env{"Baselink"}$Data{"FrontendDest"}$QData{"ID"}" title="$QData{"Object"}: $QData{"Number"}">$QData{"Text"}</a>
<!-- dtl:block:LinkNormal -->
! </td>
! </tr>
! <tr>
! <td class="contentkey">$Text{"Parent-Object"}:</td><td colspan="3" class="contentvalue">
<!-- dtl:block:LinkParent -->
<a href="$Env{"Baselink"}$Data{"FrontendDest"}$QData{"ID"}" title="$QData{"Object"}: $QData{"Number"}">$QData{"Text"}</a>
--- 15,60 ----
<td class="contentkey" width="20%">$Text{"Age"}:</td>
<td class="contentvalue" width="30%">$QData{"Age"}</td>
! </tr>
! <tr>
! <td class="contentkey">$Text{"Priority"}:</td>
! <td class="contentvalue">$Text{"$Data{"Priority"}"}</td>
! <td class="contentkey">$Text{"Created"}:</td>
! <td class="contentvalue">$TimeLong{"$Data{"Created"}"}</td>
! </tr>
! <tr>
! <td class="contentkey">$Text{"Queue"}:</td>
! <td class="contentvalue">$QData{"Queue"}</td>
! <td class="contentkey">$Text{"Accounted time"}:</td>
! <td class="contentvalue">$Data{"TicketTimeUnits"}</td>
! </tr>
! <tr>
! <td class="contentkey">$Text{"Lock"}:</td>
! <td class="contentvalue">$Text{"$Data{"Lock"}"}</td>
! <td class="contentkey">$Text{"Escalation in"}:</td>
! <td class="contentvalue">$Data{"TicketOverTime"}</td>
! </tr>
! <tr>
! <td class="contentkey">$Text{"CustomerID"}:</td>
! <td class="contentvalue">$Data{"CustomerID"}</a></td>
! <td class="contentkey">$Text{"Pending till"}:</td>
! <td class="contentvalue">$Data{"PendingUntil"}</td>
! </tr>
! <tr>
! <td class="contentkey">$Text{"Owner"}:</td>
! <td class="contentvalue">$QData{"Owner"} ($QData{"UserFirstname"} $QData{"UserLastname"})</td>
! <td class="contentkey"> </td>
! <td class="contentvalue"> </td>
! </tr>
! <tr>
! <td class="contentkey">$Text{"Linked-Object"}:</td>
! <td colspan="3" class="contentvalue">
<!-- dtl:block:LinkNormal -->
! <a href="$Env{"Baselink"}$Data{"FrontendDest"}$QData{"ID"}" title="$QData{"Object"}: $QData{"Number"}">$QData{"Text"}</a>
<!-- dtl:block:LinkNormal -->
! </td>
! </tr>
! <tr>
! <td class="contentkey">$Text{"Parent-Object"}:</td>
! <td colspan="3" class="contentvalue">
<!-- dtl:block:LinkParent -->
<a href="$Env{"Baselink"}$Data{"FrontendDest"}$QData{"ID"}" title="$QData{"Object"}: $QData{"Number"}">$QData{"Text"}</a>
***************
*** 59,116 ****
</tr>
<tr>
! <td class="contentkey">$Text{"Child-Object"}:</td><td colspan="3" class="contentvalue">
<!-- dtl:block:LinkChild -->
! <a href="$Env{"Baselink"}$Data{"FrontendDest"}$QData{"ID"}" title="$QData{"Object"}: $QData{"Number"}">$QData{"Text"}</a>
<!-- dtl:block:LinkChild -->
! </td>
! </tr>
# --
# use this if you want to show TicketFreeKey1-2 and TicketFreeValue1-2
# --
! <dtl if ($Data{"TicketFreeText1"} ne "") { $Data{"TicketFreeString1"} = "<tr><td class="contentkey">$QData{"TicketFreeKey1","50"}:</td><td class="contentvalue">$QData{"TicketFreeText1","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText2"} ne "") { $Data{"TicketFreeString2"} = "<tr><td class="contentkey">$QData{"TicketFreeKey2","50"}:</td><td class="contentvalue">$QData{"TicketFreeText2","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText3"} ne "") { $Data{"TicketFreeString3"} = "<tr><td class="contentkey">$QData{"TicketFreeKey3","50"}:</td><td class="contentvalue">$QData{"TicketFreeText3","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText4"} ne "") { $Data{"TicketFreeString4"} = "<tr><td class="contentkey">$QData{"TicketFreeKey4","50"}:</td><td class="contentvalue">$QData{"TicketFreeText4","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText5"} ne "") { $Data{"TicketFreeString5"} = "<tr><td class="contentkey">$QData{"TicketFreeKey5","50"}:</td><td class="contentvalue">$QData{"TicketFreeText5","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText6"} ne "") { $Data{"TicketFreeString6"} = "<tr><td class="contentkey">$QData{"TicketFreeKey6","50"}:</td><td class="contentvalue">$QData{"TicketFreeText6","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText7"} ne "") { $Data{"TicketFreeString7"} = "<tr><td class="contentkey">$QData{"TicketFreeKey7","50"}:</td><td class="contentvalue">$QData{"TicketFreeText7","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText8"} ne "") { $Data{"TicketFreeString8"} = "<tr><td class="contentkey">$QData{"TicketFreeKey8","50"}:</td><td class="contentvalue">$QData{"TicketFreeText8","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText9"} ne "") { $Data{"TicketFreeString9"} = "<tr><td class="contentkey">$QData{"TicketFreeKey9","50"}:</td><td class="contentvalue">$QData{"TicketFreeText9","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText10"} ne "") { $Data{"TicketFreeString10"} = "<tr><td class="contentkey">$QData{"TicketFreeKey10","50"}:</td><td class="contentvalue">$QData{"TicketFreeText10","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText11"} ne "") { $Data{"TicketFreeString11"} = "<tr><td class="contentkey">$QData{"TicketFreeKey11","50"}:</td><td class="contentvalue">$QData{"TicketFreeText11","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText12"} ne "") { $Data{"TicketFreeString12"} = "<tr><td class="contentkey">$QData{"TicketFreeKey12","50"}:</td><td class="contentvalue">$QData{"TicketFreeText12","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText13"} ne "") { $Data{"TicketFreeString13"} = "<tr><td class="contentkey">$QData{"TicketFreeKey13","50"}:</td><td class="contentvalue">$QData{"TicketFreeText13","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText14"} ne "") { $Data{"TicketFreeString14"} = "<tr><td class="contentkey">$QData{"TicketFreeKey14","50"}:</td><td class="contentvalue">$QData{"TicketFreeText14","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText15"} ne "") { $Data{"TicketFreeString15"} = "<tr><td class="contentkey">$QData{"TicketFreeKey15","50"}:</td><td class="contentvalue">$QData{"TicketFreeText15","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText16"} ne "") { $Data{"TicketFreeString16"} = "<tr><td class="contentkey">$QData{"TicketFreeKey16","50"}:</td><td class="contentvalue">$QData{"TicketFreeText16","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeTime1"} ne "") { $Data{"TicketFreeTimeString1"} = "<tr><td class="contentkey">$Text{"$Config{"TicketFreeTimeKey1"}"}:</td><td class="contentvalue"><div title="$TimeShort{"$QData{"TicketFreeTime1"}"}">$TimeShort{"$QData{"TicketFreeTime1"}"}</div></td></tr>"; }>
! <dtl if ($Data{"TicketFreeTime2"} ne "") { $Data{"TicketFreeTimeString2"} = "<tr valign="top"><td class="contentkey">$Text{"$Config{"TicketFreeTimeKey2"}"}:</td><td class="contentvalue"><div title="$TimeShort{"$QData{"TicketFreeTime2"}"}">$TimeShort{"$QData{"TicketFreeTime2"}"}</div></td></tr>"; }>
! $Data{"TicketFreeString1"}
! $Data{"TicketFreeString2"}
! $Data{"TicketFreeString3"}
! $Data{"TicketFreeString4"}
! $Data{"TicketFreeString5"}
! $Data{"TicketFreeString6"}
! $Data{"TicketFreeString7"}
! $Data{"TicketFreeString8"}
! $Data{"TicketFreeString9"}
! $Data{"TicketFreeString10"}
! $Data{"TicketFreeString11"}
! $Data{"TicketFreeString12"}
! $Data{"TicketFreeString13"}
! $Data{"TicketFreeString14"}
! $Data{"TicketFreeString15"}
! $Data{"TicketFreeString16"}
! $Data{"TicketFreeTimeString1"}
! $Data{"TicketFreeTimeString2"}
! </table>
! </td>
! </tr>
! <tr>
! <td colspan="4" class="contentkey">
! $Text{"Customer Info"}:
! $Data{"CustomerTable"}
! </td>
! </tr>
</table>
--- 63,121 ----
</tr>
<tr>
! <td class="contentkey">$Text{"Child-Object"}:</td>
! <td colspan="3" class="contentvalue">
<!-- dtl:block:LinkChild -->
! <a href="$Env{"Baselink"}$Data{"FrontendDest"}$QData{"ID"}" title="$QData{"Object"}: $QData{"Number"}">$QData{"Text"}</a>
<!-- dtl:block:LinkChild -->
! </td>
! </tr>
# --
# use this if you want to show TicketFreeKey1-2 and TicketFreeValue1-2
# --
! <dtl if ($Data{"TicketFreeText1"} ne "") { $Data{"TicketFreeString1"} = "<tr><td class="contentkey">$QData{"TicketFreeKey1","50"}:</td><td class="contentvalue">$QData{"TicketFreeText1","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText2"} ne "") { $Data{"TicketFreeString2"} = "<tr><td class="contentkey">$QData{"TicketFreeKey2","50"}:</td><td class="contentvalue">$QData{"TicketFreeText2","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText3"} ne "") { $Data{"TicketFreeString3"} = "<tr><td class="contentkey">$QData{"TicketFreeKey3","50"}:</td><td class="contentvalue">$QData{"TicketFreeText3","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText4"} ne "") { $Data{"TicketFreeString4"} = "<tr><td class="contentkey">$QData{"TicketFreeKey4","50"}:</td><td class="contentvalue">$QData{"TicketFreeText4","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText5"} ne "") { $Data{"TicketFreeString5"} = "<tr><td class="contentkey">$QData{"TicketFreeKey5","50"}:</td><td class="contentvalue">$QData{"TicketFreeText5","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText6"} ne "") { $Data{"TicketFreeString6"} = "<tr><td class="contentkey">$QData{"TicketFreeKey6","50"}:</td><td class="contentvalue">$QData{"TicketFreeText6","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText7"} ne "") { $Data{"TicketFreeString7"} = "<tr><td class="contentkey">$QData{"TicketFreeKey7","50"}:</td><td class="contentvalue">$QData{"TicketFreeText7","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText8"} ne "") { $Data{"TicketFreeString8"} = "<tr><td class="contentkey">$QData{"TicketFreeKey8","50"}:</td><td class="contentvalue">$QData{"TicketFreeText8","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText9"} ne "") { $Data{"TicketFreeString9"} = "<tr><td class="contentkey">$QData{"TicketFreeKey9","50"}:</td><td class="contentvalue">$QData{"TicketFreeText9","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText10"} ne "") { $Data{"TicketFreeString10"} = "<tr><td class="contentkey">$QData{"TicketFreeKey10","50"}:</td><td class="contentvalue">$QData{"TicketFreeText10","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText11"} ne "") { $Data{"TicketFreeString11"} = "<tr><td class="contentkey">$QData{"TicketFreeKey11","50"}:</td><td class="contentvalue">$QData{"TicketFreeText11","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText12"} ne "") { $Data{"TicketFreeString12"} = "<tr><td class="contentkey">$QData{"TicketFreeKey12","50"}:</td><td class="contentvalue">$QData{"TicketFreeText12","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText13"} ne "") { $Data{"TicketFreeString13"} = "<tr><td class="contentkey">$QData{"TicketFreeKey13","50"}:</td><td class="contentvalue">$QData{"TicketFreeText13","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText14"} ne "") { $Data{"TicketFreeString14"} = "<tr><td class="contentkey">$QData{"TicketFreeKey14","50"}:</td><td class="contentvalue">$QData{"TicketFreeText14","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText15"} ne "") { $Data{"TicketFreeString15"} = "<tr><td class="contentkey">$QData{"TicketFreeKey15","50"}:</td><td class="contentvalue">$QData{"TicketFreeText15","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeText16"} ne "") { $Data{"TicketFreeString16"} = "<tr><td class="contentkey">$QData{"TicketFreeKey16","50"}:</td><td class="contentvalue">$QData{"TicketFreeText16","250"}</td></tr>"; }>
! <dtl if ($Data{"TicketFreeTime1"} ne "") { $Data{"TicketFreeTimeString1"} = "<tr><td class="contentkey">$Text{"$Config{"TicketFreeTimeKey1"}"}:</td><td class="contentvalue"><div title="$TimeShort{"$QData{"TicketFreeTime1"}"}">$TimeShort{"$QData{"TicketFreeTime1"}"}</div></td></tr>"; }>
! <dtl if ($Data{"TicketFreeTime2"} ne "") { $Data{"TicketFreeTimeString2"} = "<tr valign="top"><td class="contentkey">$Text{"$Config{"TicketFreeTimeKey2"}"}:</td><td class="contentvalue"><div title="$TimeShort{"$QData{"TicketFreeTime2"}"}">$TimeShort{"$QData{"TicketFreeTime2"}"}</div></td></tr>"; }>
! $Data{"TicketFreeString1"}
! $Data{"TicketFreeString2"}
! $Data{"TicketFreeString3"}
! $Data{"TicketFreeString4"}
! $Data{"TicketFreeString5"}
! $Data{"TicketFreeString6"}
! $Data{"TicketFreeString7"}
! $Data{"TicketFreeString8"}
! $Data{"TicketFreeString9"}
! $Data{"TicketFreeString10"}
! $Data{"TicketFreeString11"}
! $Data{"TicketFreeString12"}
! $Data{"TicketFreeString13"}
! $Data{"TicketFreeString14"}
! $Data{"TicketFreeString15"}
! $Data{"TicketFreeString16"}
! $Data{"TicketFreeTimeString1"}
! $Data{"TicketFreeTimeString2"}
! </table>
! </td>
! </tr>
! <tr>
! <td colspan="4" class="contentkey">
! $Text{"Customer Info"}:
! $Data{"CustomerTable"}
! </td>
! </tr>
</table>
***************
*** 119,148 ****
<!-- dtl:block:Article -->
<table border="0" width="640" cellpadding="0" cellspacing="0" bgcolor="#000000" class="container">
! <tr>
! <td>
! <table border="0" width="640" cellpadding="10" cellspacing="1" bgcolor="#ffffff">
! <tr>
! <td>
! <table border="0" width="100%" cellspacing="0" cellpadding="3" cols="2">
! <tr bgcolor="#ffffff">
! <td valign="top" width="100%" class="small">
! <table border="0" width="100%" cellspacing="0" cellpadding="1">
# From:, To:, Cc:
<!-- dtl:block:Row -->
! <tr>
! <td class="contentkey" width="15%">$Text{"$Data{"Key"}"}:</td>
! <td class="contentvalue" width="85%"> <div title="$QData{"Value"}">$QData{"Value","160"}</div></td>
! </tr>
<!-- dtl:block:Row -->
! <tr>
! <td class="contentkey">$Text{"Created"}:</td>
! <td class="contentvalue"> $TimeLong{"$Data{"Created"}"} $Text{"by"} $Data{"SenderType"}</td>
! </tr>
# show the Article::FreeKey1-3 and Article::FreeText1-3
<!-- dtl:block:ArticleFreeText -->
! <tr>
! <td class="contentkey" width="15%">$QData{"Key"}:</td>
! <td class="contentvalue" width="85%"> <div title="$QData{"Value"}">$QData{"Value","160"}</div></td>
! </tr>
<!-- dtl:block:ArticleFreeText -->
# --
--- 124,153 ----
<!-- dtl:block:Article -->
<table border="0" width="640" cellpadding="0" cellspacing="0" bgcolor="#000000" class="container">
! <tr>
! <td>
! <table border="0" width="640" cellpadding="10" cellspacing="1" bgcolor="#ffffff">
! <tr>
! <td>
! <table border="0" width="100%" cellspacing="0" cellpadding="3" cols="2">
! <tr bgcolor="#ffffff">
! <td valign="top" width="100%" class="small">
! <table border="0" width="100%" cellspacing="0" cellpadding="1">
# From:, To:, Cc:
<!-- dtl:block:Row -->
! <tr>
! <td class="contentkey" width="15%">$Text{"$Data{"Key"}"}:</td>
! <td class="contentvalue" width="85%"> <div title="$QData{"Value"}">$QData{"Value","160"}</div></td>
! </tr>
<!-- dtl:block:Row -->
! <tr>
! <td class="contentkey">$Text{"Created"}:</td>
! <td class="contentvalue"> $TimeLong{"$Data{"Created"}"} $Text{"by"} $Data{"SenderType"}</td>
! </tr>
# show the Article::FreeKey1-3 and Article::FreeText1-3
<!-- dtl:block:ArticleFreeText -->
! <tr>
! <td class="contentkey" width="15%">$QData{"Key"}:</td>
! <td class="contentvalue" width="85%"> <div title="$QData{"Value"}">$QData{"Value","160"}</div></td>
! </tr>
<!-- dtl:block:ArticleFreeText -->
# --
***************
*** 156,181 ****
# $Data{"ArticleFreeString3"}
# --
! <tr>
! <td class="contentkey">$Text{"Type"}:</td>
! <td class="contentvalue"> $QData{"ArticleType"}</td>
! </tr>
! <tr>
! <td class="contentkey">$Text{"Attachment"}:</td>
! <td class="contentvalue"> $Data{"Article::ATM"}</td>
! </tr>
! </table>
$Data{"TextNote"}
! <pre>
$Data{"Body"}
! </pre>
! </td>
! </tr>
! </table>
<!-- end ticket -->
! </td>
! </tr>
! </table>
! </td>
! </tr>
</table>
<br>
--- 161,186 ----
# $Data{"ArticleFreeString3"}
# --
! <tr>
! <td class="contentkey">$Text{"Type"}:</td>
! <td class="contentvalue"> $QData{"ArticleType"}</td>
! </tr>
! <tr>
! <td class="contentkey">$Text{"Attachment"}:</td>
! <td class="contentvalue"> $Data{"Article::ATM"}</td>
! </tr>
! </table>
$Data{"TextNote"}
! <pre>
$Data{"Body"}
! </pre>
! </td>
! </tr>
! </table>
<!-- end ticket -->
! </td>
! </tr>
! </table>
! </td>
! </tr>
</table>
<br>
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