[otrs-cvs] doc-admin/en otrs.xml,1.11,1.12

cvs-log at otrs.org cvs-log at otrs.org
Thu Apr 5 11:43:46 GMT 2007


Comments:
Update of /home/cvs/doc-admin/en
In directory lancelot:/tmp/cvs-serv17475

Modified Files:
	otrs.xml 
Log Message:
Fixed typos

Author: cs

Index: otrs.xml
===================================================================
RCS file: /home/cvs/doc-admin/en/otrs.xml,v
retrieving revision 1.11
retrieving revision 1.12
diff -C2 -d -r1.11 -r1.12
*** otrs.xml	3 Apr 2007 13:14:02 -0000	1.11
--- otrs.xml	5 Apr 2007 11:43:41 -0000	1.12
***************
*** 470,474 ****
      Support of Services and SLAs:
      As major step towards IT Servicemanagement OTRS 2.2 brings in the new
!     Attributes 'Service' and 'Service Level Agreements (SLA)'. While creating
      a new ticket a service requester has to select both a service
      (e. g. email-service)
--- 470,474 ----
      Support of Services and SLAs:
      As major step towards IT Servicemanagement OTRS 2.2 brings in the new
!     attributes 'Service' and 'Service Level Agreements (SLA)'. While creating
      a new ticket a service requester has to select both a service
      (e. g. email-service)
***************
*** 482,488 ****
  <listitem>
      <para>
!     Support of native ticket types: Ticket types can now be managed over the admin interface. The use of a You
!     do not need longer to use a ticket free text field isn't necessary anymore.
!     Installations which already uses a ticket free text field for ticket type
      classification do not need to migrate. This feature will also be shown in
      zoom and print view for agents and customers and can be changed via the
--- 482,488 ----
  <listitem>
      <para>
!     Support of native ticket types: Ticket types can now be managed over the admin interface. You
!     do not longer need to use ticket free text field for this purpose.
!     Installations which already use a ticket free text field for ticket type
      classification do not need to migrate. This feature will also be shown in
      zoom and print view for agents and customers and can be changed via the
***************
*** 494,499 ****
      Support of multiple authentication backends: Added support of multi authentication feature for agent and customer backend.
      By using this feature it is now possible to use multiple trusted
!     authentication
!     sources (i.e. use LDAP as a first source for athentification and in case
      of an
      unsuccessful authentification try a SQL DB as a second source).
--- 494,498 ----
      Support of multiple authentication backends: Added support of multi authentication feature for agent and customer backend.
      By using this feature it is now possible to use multiple trusted
!     authentication sources (i.e. use LDAP as a first source for authentification and in case
      of an
      unsuccessful authentification try a SQL DB as a second source).
***************
*** 521,525 ****
      <para>
      Default is 'unix_crypt()'. The administrator can easily switch from unix_crypt()
!     to md5() on the fly by changing the sysconfig.
      </para>
  </listitem>
--- 520,524 ----
      <para>
      Default is 'unix_crypt()'. The administrator can easily switch from unix_crypt()
!     to md5() on the fly by changing the related configuration parameter.
      </para>
  </listitem>
***************
*** 540,551 ****
      <para>
      Enhanced OPM-Format: OPM Packages are now delivered with an additional online help. The introducing
!     page will inform the user about new features and will also give him a short
!     overview about the next steps to do after having installed the packages.
!     </para>
! </listitem>
! <listitem>
!     <para>
!     Enhanced OPM-Format: OPM Packages are now delivered with an additional online help. The introducing
!     page will inform the user about new features and will also give him a short
      overview about the next steps to do after having installed the packages.
      </para>
--- 539,543 ----
      <para>
      Enhanced OPM-Format: OPM Packages are now delivered with an additional online help. The introducing
!     page will inform the user about new features and will also give a short
      overview about the next steps to do after having installed the packages.
      </para>


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