[otrs-cvs] otrs/Kernel/Modules AgentTicketBounce.pm,1.10,1.10.2.1
cvs-log at otrs.org
cvs-log at otrs.org
Tue Apr 1 20:36:59 GMT 2008
Comments:
Update of /home/cvs/otrs/Kernel/Modules
In directory lancelot:/tmp/cvs-serv4807/Kernel/Modules
Modified Files:
Tag: rel-2_2
AgentTicketBounce.pm
Log Message:
Fixed bug# 2822 - Ticket Number in subject and body of Bounce Notification to customer/sender is not shown.
Author: martin
Index: AgentTicketBounce.pm
===================================================================
RCS file: /home/cvs/otrs/Kernel/Modules/AgentTicketBounce.pm,v
retrieving revision 1.10
retrieving revision 1.10.2.1
diff -C2 -d -r1.10 -r1.10.2.1
*** AgentTicketBounce.pm 20 Jan 2007 18:04:49 -0000 1.10
--- AgentTicketBounce.pm 1 Apr 2008 20:36:54 -0000 1.10.2.1
***************
*** 1,5 ****
# --
# Kernel/Modules/AgentTicketBounce.pm - to bounce articles of tickets
! # Copyright (C) 2001-2007 OTRS GmbH, http://otrs.org/
# --
# $Id$
--- 1,5 ----
# --
# Kernel/Modules/AgentTicketBounce.pm - to bounce articles of tickets
! # Copyright (C) 2001-2008 OTRS AG, http://otrs.org/
# --
# $Id$
***************
*** 7,11 ****
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
! # did not receive this file, see http://www.gnu.org/licenses/gpl.txt.
# --
--- 7,11 ----
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (GPL). If you
! # did not receive this file, see http://www.gnu.org/licenses/gpl-2.0.txt.
# --
***************
*** 140,144 ****
# prepare subject ...
$Article{Subject} = $Self->{TicketObject}->TicketSubjectBuild(
! TicketNumber => $Param{TicketNumber},
Subject => $Article{Subject} || '',
);
--- 140,144 ----
# prepare subject ...
$Article{Subject} = $Self->{TicketObject}->TicketSubjectBuild(
! TicketNumber => $Article{TicketNumber},
Subject => $Article{Subject} || '',
);
***************
*** 330,334 ****
# send customer info?
if ($Param{InformSender}) {
! $Param{Body} =~ s/<OTRS_TICKET>/$Param{TicketNumber}/g;
$Param{Body} =~ s/<OTRS_BOUNCE_TO>/$Param{BounceTo}/g;
if (my $ArticleID = $Self->{TicketObject}->ArticleSend(
--- 330,334 ----
# send customer info?
if ($Param{InformSender}) {
! $Param{Body} =~ s/<OTRS_TICKET>/$Ticket{TicketNumber}/g;
$Param{Body} =~ s/<OTRS_BOUNCE_TO>/$Param{BounceTo}/g;
if (my $ArticleID = $Self->{TicketObject}->ArticleSend(
***************
*** 391,393 ****
}
! 1;
\ No newline at end of file
--- 391,393 ----
}
! 1;
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