[dev] [Need Help] Customize Ticket Number

[APPANAH Ravi]

Hi !!!
	I successfully install otrs 2.0.2 version...

	I try to create my own ticket with this format :

	<TicketFreeTextField2>-<DDMMYY>-<AutoIncrementNumber>

	ie WEB-290905-003

	I create a new module called Df.pm in /app/otrs/Kernel/System/Ticket/Number/Df.pm

and modify the Kernel/Config.pm file :

 $self->{'Ticket::NumberGenerator'} = 'Kernel::System::Ticket::Number::Df';


How can I get the value of "TicketFreeTextField2" in the module Df.pm ?

	Thanks in advance.

	Regards,

	Ravi APPANAH		
-- 

Ravi APPANAH
Chef de Service Exploitation - Ingénieur Sécurité
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