[dev] Re: X-OTRS header for identifying ticket number?

[Denis Jedig]

On Fri, 24 Nov 2006 09:59:15 +0100 Kees Leune wrote:

> to interact with OTRS. It would be very useful if there is an X-OTRS
> mail header that I can set that specifies to which ticket an incoming
> message should be linked. 

Any specific reason for you not to use the ticket number in the Subject:
line?

-- 
Denis Jedig
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