[dev] feature to be included in official release?

[Alexander Scholler]

Hi,

within Kernel::System::Ticket::Article::SendAgentNotification
I deleted the adding of "Reply-To" within the notification-mail.

Thus a mail-reply on a notification-mail can be automatically be added 
as e.g. internal note instead of follow-up through the usage of 
Postmaster filter - e.g.:

a) Mails from OTRS to customers are send as "Servicedesk <otrs at company.com>"
b) Notificationmails are send as "Nofitication <otrs at company.com>"

Normally, replies on both a) and b) are follow-ups.
But now, a reply on b) can be filtered with
Search for "To = ^Notification"
and set X-OTRS-ArticleType = note-internal and X-OTRS-SenderType = agent
to become a internal note.

This is a helpful little feature.

Perhaps you can insert this code-modification into future releases.

Bye, Alex