[dev] Errore creating ticket

[Alessandro]

I receive this error when i create a new ticket or when otrs try to create 
new ticket from mail... i have seen that TicketCounter.log is updated...

there is sombody that can help me?

Thanks in advance

Alex


Error: Need TicketID!

      Comment:
      Traceback: ERROR: OTRS-CGI-20 Perl: 5.8.6 OS: MSWin32 Time: Wed Sep 13 
14:19:59 2006

      Message: Need TicketID!

      Traceback (11512):
         Module: Kernel::System::Ticket::Article::ArticleCreate (v1.94) 
Line: 84
         Module: Kernel::Modules::CustomerTicketMessage::Run (v1.3) Line: 
311
         Module: Kernel::System::Web::InterfaceCustomer::Run (v1.6) Line: 
677
         Module: 
ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_otrs_bin_cgi_2dbin_customer_2epl::handler 
(v) Line: 47
         Module: (eval) (v1.36) Line: 203
         Module: ModPerl::RegistryCooker::run (v1.36) Line: 203
         Module: ModPerl::RegistryCooker::default_handler (v1.36) Line: 169
         Module: ModPerl::Registry::handler (v1.99) Line: 30