[dev] Enable TicketCloseTimeNewerMinutes Search

Bodo Bauer bb at otrs.com
Thu Aug 2 18:50:16 GMT 2007


Hi Robert,

Robert Heinzmann schrieb:
> Hello,
>
> we are using OTRS and we talk about closed tickets each week. This
> helps us track the tickets and spread knowledge. There was no way in
> OTRS "to search for all Tickets closed in the last week". I modified
> OTRS 2.2.0 rc1 to enable such a seach.
>
> Attached you find the patch against OTRS 2.2.0 rc1 and a screenshot of
> the search integrated into the search screen.. It would be great if
> this feature would be picked upo by  the main line OTRS distribution
> (so I do not have to patch it in after each update :)

Nice feature. Could you do us a favour and submit the patch in bugzilla?
http://bugs.otrs.org

Makes it easier for us to follow up with it.

Thanks,
BB

-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 186 bytes
Desc: OpenPGP digital signature
Url : http://lists.otrs.org/pipermail/dev/attachments/20070802/56542cd1/signature.pgp


More information about the dev mailing list