[dev] Report Group patch

Nigel Clarke nclarke at mindpearl.com
Tue Aug 7 15:19:36 GMT 2007


Appologies for the resend. Looks like my HTML content was scrubbed.

Hi,

My company has been an avid user of OTRS for the past couple of years.
With each new release we have added a quick mod to allow us to report on
teams. This mod allows us to see reports filtered down to team stats. 

It is a simple mod to add a report group field to the system_user table,
keyed to the existing groups table. Modifying the User.pm, AdminUser.pm,
AdminUserForm.dtl to set a reporting group against each user.

Excuse the rough coding and please let me know if this functionality
already exists in OTRS.
Kind regards, 
Nigel Clarke 
-------------- next part --------------
A non-text attachment was scrubbed...
Name: System_User.diff
Type: application/octet-stream
Size: 1945 bytes
Desc: System_User.diff
Url : http://lists.otrs.org/pipermail/dev/attachments/20070807/eb5e787c/System_User.obj
-------------- next part --------------
A non-text attachment was scrubbed...
Name: AdminUserForm_dtl.diff
Type: application/octet-stream
Size: 671 bytes
Desc: AdminUserForm_dtl.diff
Url : http://lists.otrs.org/pipermail/dev/attachments/20070807/eb5e787c/AdminUserForm_dtl.obj
-------------- next part --------------
A non-text attachment was scrubbed...
Name: Modules_AdminUser.diff
Type: application/octet-stream
Size: 2005 bytes
Desc: Modules_AdminUser.diff
Url : http://lists.otrs.org/pipermail/dev/attachments/20070807/eb5e787c/Modules_AdminUser.obj
-------------- next part --------------
A non-text attachment was scrubbed...
Name: DBUpdate-mysql.sql
Type: application/octet-stream
Size: 50 bytes
Desc: DBUpdate-mysql.sql
Url : http://lists.otrs.org/pipermail/dev/attachments/20070807/eb5e787c/DBUpdate-mysql.obj


More information about the dev mailing list