[dev] CustomerCompanySupport

[Laurent Minost]

Hi Christian,

First of all, thanks for your answer.

Do you know if this feature is foreseen for a future version of OTRS
please and which one ? 

Best regards,

Laurent MINOST


Le mardi 14 août 2007 à 11:27 +0200, Christian Schoepplein a écrit :

> Hi,
> 
> On Mo, Aug 13, 2007 at 05:56:37 +0200, Laurent Minost wrote:
> >Anyone who have some informations about this feature 
> >CustomerCompanySupport, I can't find any well documented information 
> >about it, just these two lines on Defaults.pm :
> >
> >#        # use customer company support (reference to company, See
> >CustomerCompany settings)
> >#        CustomerCompanySupport => 1,
> >
> >When I enabled it, I can see that two drop down menus are displayed rather than
> >two text boxes under Customer User management panel allowing me to easily
> >select the CustomerID and CustomerIDs, so a good feature but I would like to
> >have more details about this feature. Does it have an impact on other things
> >somewhere ?
> 
> Please see
> 
> URL dieses Links: 
>     http://doc.otrs.org/2.2/en/html/x1572.html#company-tickets-db
> 
> >Same interrogation concerning CustomerIDs drop down menu, is it possible to
> >have it displayed multiple times to allow select of 1 main ID (CustomerID) and
> >more than one CustomerIDs ? That would be a little bit easyly managed rather
> >than using text boxes with ; separated values like "B;C;" ... ?
> 
> No, that isn't possible so far.
> 
> >Laurent MINOST
> 
> Kind regards,
> 
>   Christian
> 
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