[dev] sub-queue-ing

[Alex Mihicinac]

Hi all,

i've noticed, that OTRS allows only 3 levels of sub-queues. Is there a
reason why is that and is it possible to extend that to more than 3 levels.

Example: 
1. level:   main_queue:
2. level:     sub_queue
3. level:      sub_queue

best regards,

P.S. we are still using OTRS 2.0 - is this issue relevant for version
2.1 too?

--alexm