[dev] Help with installation workaround - URGENT

Pako Ikgopoleng pakoi at informatix.co.bw
Wed Jun 20 18:54:12 GMT 2007


Hi everyone; am really STUCK. My ISPs policy does not allow the type of 
apache configuration in the
installation guide; I've tried a few stuff but came up with nothing. 
somehow I have to fit
the otrs installation settings into the following which is the default 
server conf. Where there is otrs-2.x.x
is my doing. I suspect this might require me to go into the code or the 
Config.pm and Defaults.pm
and possibly more. If there is anybody out there who can assist please 
do. The cronjobs
and database have been successfully setup though and am receiving the 
emails sent by cron.

<VirtualHost 10.x.x.x:80>
ServerAdmin  webmaster at mysite.org
DocumentRoot /home/mysite.org
ServerName   mysite.org

ServerAlias  www.mysite.org

<IfModule mod_php4.c>
        AddType application/x-httpd-php .php3
        AddType application/x-httpd-php .php
        AddType application/x-httpd-php-source .phps
</IfModule>

AddHandler cgi-script .cgi
AddHandler cgi-script .pl

ScriptAlias /cgi-bin    "/home/mysite.org/cgi-bin"

# TransferLog enabled
RLimitCPU 10 20
RLimitMEM 6291456 6291456
RLimitNPROC 3 5

# This fails too. I suspect the Alias /otrs-web/ coz they dont allow such
# directory mapping.
ScriptAlias /otrs-2.1.7/bin/cgi-bin    
"/home/mysite.org/otrs-2.1.7/bin/cgi-bin"

<DIRECTORY /home/mysite.org>
        OPTIONS  Indexes ExecCGI FollowSymLinks
        AllowOverride All
</DIRECTORY>

IndexOptions FancyIndexing

</VirtualHost>


Regards

Pako


More information about the dev mailing list