[dev] [Fwd: Help with installation workaround - URGENT]

[Pako Ikgopoleng]

Hi again gents; what do I need to look at in order to adopt otrs to the 
below directory setting.
I've been going through the Config.pm & Defaults.pm but am a bit lost ; 
usually thats where
I'd start if I want to change something. See email below. Thanks again.

-------- Original Message --------
Subject: 	Help with installation workaround - URGENT
Date: 	Wed, 20 Jun 2007 18:54:12 +0200
From: 	Pako Ikgopoleng <pakoi at informatix.co.bw>
To: 	dev at otrs.org



Hi everyone; am really STUCK. My ISPs policy does not allow the type of 
apache configuration in the
installation guide; I've tried a few stuff but came up with nothing. 
somehow I have to fit
the otrs installation settings into the following which is the default 
server conf. Where there is otrs-2.x.x
is my doing. I suspect this might require me to go into the code or the 
Config.pm and Defaults.pm
and possibly more. If there is anybody out there who can assist please 
do. The cronjobs
and database have been successfully setup though and am receiving the 
emails sent by cron.

<VirtualHost 10.x.x.x:80>
ServerAdmin  webmaster at mysite.org
DocumentRoot /home/mysite.org
ServerName   mysite.org

ServerAlias  www.mysite.org

<IfModule mod_php4.c>
       AddType application/x-httpd-php .php3
       AddType application/x-httpd-php .php
       AddType application/x-httpd-php-source .phps
</IfModule>

AddHandler cgi-script .cgi
AddHandler cgi-script .pl

ScriptAlias /cgi-bin    "/home/mysite.org/cgi-bin"

# TransferLog enabled
RLimitCPU 10 20
RLimitMEM 6291456 6291456
RLimitNPROC 3 5

# This fails too. I suspect the Alias /otrs-web/ coz they dont allow such
# directory mapping.
ScriptAlias /otrs-2.1.7/bin/cgi-bin    
"/home/mysite.org/otrs-2.1.7/bin/cgi-bin"

<DIRECTORY /home/mysite.org>
       OPTIONS  Indexes ExecCGI FollowSymLinks
       AllowOverride All
</DIRECTORY>

IndexOptions FancyIndexing

</VirtualHost>


Regards

Pako