[dev] Page displaying

Martin Edenhofer me at otrs.com
Wed Nov 7 10:12:21 GMT 2007


Hi Tuc,

now I got it. I was able to reproduce this problem! :)

I'll be fixed in OTRS 2.2.5 or higer (2.2.4 is already finished).

Many thanks,

  -Martin

On Oct 28, 2007, at 4:48 AM, Tuc at T-B-O-H.NET wrote:

> Hi,
>
> 	I have an issue about how pages are displayed and processed.
> I'm trying to call :
>
> http://otrs.example.com/otrs/index.pl?Action=AdminUser&Subaction=Add
>
> 	on a fairly fresh install. Instead of rendering the page
> to input the data, I seem to be getting :
>
> Message: Need UserID!
>
> Traceback (1944):
>   Module: Kernel::Output::HTML::PreferencesCustomQueue::Param (v1.7)  
> Line: 49
>   Module: Kernel::Modules::AdminUser::_Edit (v1.42 ) Line: 383
>   Module: Kernel::Modules::AdminUser::Run (v1.42 ) Line: 214
>   Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670
>   Module: /opt/otrs/bin//otrs/index.pl (v1.81) Line: 47
>
>
> 	What can I do to debug this more or get help. The customer has had
> this installed for a few weeks and can't do anything since they can't
> create users.
>
> 		Thanks, Tuc
>
>
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  -Martin

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