[dev] create ticket from form / same as Email Ticket
Jo Rhett
jrhett at svcolo.com
Wed Nov 7 18:32:47 GMT 2007
On Nov 7, 2007, at 1:14 PM, Martin Edenhofer wrote:
> On Nov 7, 2007, at 9:20 PM, Jo Rhett wrote:
>
>> Works, thanks! What does 0 and 2 mean in this context?
>
> It only means, that the request should not create a ticket. It
> means, stop processing the ticket creation and force to show the
> phone/email mask again (with pre-filled attributes).
I observed that behavior, and it works perfectly for us.
What if I really wanted it to create a ticket, is there a way to do
that? (without prompting the user...)
--
Jo Rhett
senior geek
Silicon Valley Colocation
Support Phone: 408-400-0550
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