[dev] create ticket from form / same as Email Ticket

Jo Rhett jrhett at svcolo.com
Wed Nov 7 18:32:47 GMT 2007


On Nov 7, 2007, at 1:14 PM, Martin Edenhofer wrote:
> On Nov 7, 2007, at 9:20 PM, Jo Rhett wrote:
>
>> Works, thanks!  What does 0 and 2 mean in this context?
>
> It only means, that the request should not create a ticket. It  
> means, stop processing the ticket creation and force to show the  
> phone/email mask again (with pre-filled attributes).

I observed that behavior, and it works perfectly for us.

What if I really wanted it to create a ticket, is there a way to do  
that?  (without prompting the user...)

-- 
Jo Rhett
senior geek

Silicon Valley Colocation
Support Phone: 408-400-0550






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