[dev] OTRS Webmail client non-functional. REPOST

[Mark Nernberg]

This is a repost, as there has been no positive response.  This is now the
FOURTH TIME I am posting!  Getting some reasonable answer would be nice.

 

I have a new deployment of OTRS 2.2.3, with the OTRS Webmail client (v.
0.11.2).  The Webmail client is disfunctional.

 

The INBOX and other mailboxes work correctly.  I can send mail with no
problem, also.

 

But, when clicking on a message to display it, I get the OTRS screen, and a
"View" menu (with back/reply/reply-all/plain/delete), and a small grey area
marked "options", but the message never displays.  If someone would like,
I'll include a screenshot.

 

There are no apparent errors showing in my Apache error log, nor in the
system message log.  The only error message is from the OTRS log:

      Wed Oct 10 10:19:19 2007 notice OTRS-CGI-10 Totally empty attachment
part (1)

 

In MS-Outlook, or any one of a number of webmail clients, there's no
problem, so its not a structural issue with the email itself.

 

Advice, anyone?

--

Mark J. Nernberg

 

 

 

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