[dev] The new version of Fred is available

[Laurent Minost]

Hi Thomas,

Thanks for your answer.

I can confirm you that with latest package (0.2.11) downloaded from ftp 
manually and installed via upload to the package manager, the 
installation process is working successfully.

I now have Fred package installed on my OTRS 2.2.2.

Thanks a lot for your quick support and answers.

Best regards,

Laurent Minost


Thomas Raith a écrit :
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> 
> Hi Laurent,
> 
> Yes, there is always a BUT.
> 
> I made the following tests.
> 
> OTRS version    | install via       |  install via download from the
>                 | Online Repository |  ftp-server and install it via
>                 |                   |  upload to the package manager
> - ----------------+-------------------+--------------------------------
> OTRS 2.2.2      | false             |  true
> OTRS 2.2.3      | false             |  true
> OTRS 2.2.4 and  | true              |  true
> higher          |                   |
> OTRS CVS-Head   | true              |  true
> 
> So please try to install the package via manual upload to the
> Packagemanager (Webfrontend).
> 
> I'm not sure what it is, but we think it's, cause of an umlaut in the
> package description. But this bug is fixed in OTRS 2.2.4 and
> higher.
> 
> Please give me feedback.
> 
> Thanks for your help and
> 
> ((enjoy))
> 
> Thomas
> 
> 
>> I tried through Package Manager on OTRS 2.2.2 and this time Fred package
>>  appears, I can see the second screen with module description and
>> Continue button at the bottom BUT (because there is always one ... :)
>> when I click on Continue I get :
>>
>> Software error:
>>
>> Can't use an undefined value as a HASH reference at
>> ../..//Kernel/System/Package.pm line 1493.
>>
>> which seems to be very close from the one in last mail ( that is still
>> present ) when I try to install the Package directly from Package
>> Manager providing it the package through my computer rather than
>> downloading it through FTP.
>>
>> Any ideas/informations/advises please that can help me to accomplish
>> this install of Fred ? [ Maybe this package will help me understand my
>> current development problems with DTL blocks :o) ]
>>
>> Thanks by advance,
>>
>> Laurent MINOST
>>
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