[dev] workflow in PendingJobs.pl
Felix J. Ogris
fjo-lists at ogris.de
Tue Mar 25 15:46:13 GMT 2008
Hi,
wouldn't it be more useful if PendingJobs.pl reminds about pending tickets
first? So agents would receive an email if a ticket has reached pending
time. Afterwards the state of that ticket could be set to "open" or
whatever.
Applying this is quite simple. Just put everything below "# do ticket auto
jobs" (except the final exit) after the copyright notice.
Regards,
Felix
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