[dev] Notification QUestion

Julien CHAMPSEIX julien.champseix at photobox.com
Tue Mar 25 17:17:37 GMT 2008


Hi,

 

I'm notified when I have a new ticket in a queue but it's always using the
default address system. I would be notified by different address following
the Queue.

 

For example:

 

I have 3 queue:

 

File Hard::1

File Hard::2

File Hard::3

 

I would for each Ticket created in File Hard::1, each notification will be
send with the sender  <mailto:toto at toto.com> toto at toto.com I would for each
Ticket created in File Hard::2, each notification will be send with the
sender  <mailto:titi at toto.com> titi at toto.com I would for each Ticket created
in File Hard::3, each notification will be send with the sender
<mailto:tatit at toto.com> tatit at toto.com 

 

 

Which file or files should I modify in order to have those notification ?

 

 

Many thx for all  help! 

 

Regards,

Julian. 

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.otrs.org/pipermail/dev/attachments/20080325/8f6bec39/attachment.html


More information about the dev mailing list