AW: [itsm] Migration from OTRS to OTRS ITSM (Manuel Hecht - OTRS AG)

Antonio Sarmiento asarmiento at mi.cl
Mon Dec 24 20:21:52 GMT 2007


Hi Manuel:
Yes I did that, but what  do you understand by a "clear installetion".??
I undestood that like a new installation ??
And the current and old tickets ?
Don´t have problem the system with old ticket without the itsm fields, links, 
types, etc ??

Thanks and Merry Christmas


Antonio



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