[itsm] OTRS::ITSM 1.0.0 RC1 - Ticket <-> Service

Rummler, Jens jens.rummler at lbf.fraunhofer.de
Mon Jun 25 14:00:44 GMT 2007



I'm testing OTRS::ITSM right now and just discovered a strange behavior:


I set up 3 services and tried to assign them to a test ticket. But for
some reason neither in the e-mail ticket form nor in the telephone
ticket form a service is selectable - the box just offers " - "...


Is this a bug or am I doing something wrong?


Thanks for your help,




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