[itsm] Reports

Brighton Buruuru Brighton at verpakt.com
Fri Nov 2 09:12:00 GMT 2007


Hi guys,

 

I have installed OTRS version 2.0.4 and its working fine, my question is
how to I configure it to pull out reports. I need to know who actioned
which ticket and things like how many tickets were actioned per day or
per month?

 

 

Please help

 

Brighton

 

 

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