[itsm] Config Item

[Brunier, Mikael]

Hi,

It solve not my problem, because I have no "New" button and I have no
itsm group...
Is it ok if I create an itsm group as another ?
I try this now.

Regards

Mike 

-----Original Message-----
From: itsm-bounces at otrs.org [mailto:itsm-bounces at otrs.org] On Behalf Of
Raphael Matter
Sent: lundi 7 avril 2008 19:19
To: ITSM User questions and discussions
Subject: Re: [itsm] Config Item

Hi,

I'm not sure I understand your problem correctly.
If you want to add a computer to the database you choose "Config Item" 
in the top-menu. Then New > Computer.
If you don't see an icon for "Config Item" in your top menu, you
probably haven't configured the permissions. Go to the admin area,
chosse "users <-> groups" and make sure your user is in the itsm groups.
Does that solve your problem?

best regards Raphael

Brunier, Mikael schrieb:
>
> Hello,
>
> I have seen that's it's possible to manage computers park with 
> ITSMConfigItem, but I don't know how add computers in the base.
> Somebody can help me ?
>
> Thanks
>
> Regards
> Mike
>
> ----------------------------------------------------------------------
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>
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