[itsm] Quick question to installation
christoph.warmuth at salt-solutions.de
Fri Feb 22 11:22:23 GMT 2008
We have been testing OTRS::ITSM for quite a while, and now we want to go live. So here are my two questions:
Is it possible to install the ITSM modules without a downtime into the running system?
Is it possible to uninstall the ITSM components to get back to the standard OTRS?
(Certainly everything is backed up)
sorry for these stupid questions, but I couldn't find anything in the manual...
Thanks in advance,
SALT Solutions GmbH
Mail: christoph.warmuth at salt-solutions.de
Geschäftsführer: Dr. Bernhard Blüthner, Dieter Heyde, Markus Honold
Sitz: Oberpfaffenhofen, AG München, HRB 146081
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