[itsm] API for Config Item

Torsten Thau Torsten.Thau at cape-it.de
Tue May 20 13:45:38 GMT 2008


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Hi Ivan,

> I need to change the status of CI by script. Does anyone know how I do?

The correct way would be to use Kernel/System/ITSMConfigItem/Version.pm
sub VersionAdd:

$ConfigItemObject->VersionAdd(
        ConfigItemID => 123,
        Name => 'The Name',
        DefinitionID => 1212,
        StateID => 8,
        XMLData => $ArrayHaschRef,
        UserID => 1,
    );

...it requires the XML-Data as parameter, so you have to retrieve this
before.


viele Gruesse, Torsten Thau

- --
Torsten Thau, Dipl. Inform.
c.a.p.e. IT GmbH - Annaberger Str. 240 - D-09125 Chemnitz
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cell: +49 176 66 680 680
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AG Chemnitz - HRB 23192
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