[itsm] itsm Digest, Vol 52, Issue 4

Antonio Sarmiento asarmiento at mi.cl
Fri Sep 30 20:23:10 GMT 2011

Nils, Thanks you very much, it work fine




Message: 2
Date: Fri, 23 Sep 2011 09:44:53 +0200
From: Nils Leideck <nils.leideck at leidex.net>
Subject: Re: [itsm] . How assign all services to all users? (Antonio
To: "OTRS::ITSM User questions and discussions" <itsm at otrs.org>
Message-ID: <4B460106-D727-432E-85BB-6E8321C65A46 at leidex.net>
Content-Type: text/plain; charset=windows-1252

Hi Antonio,

as Leonardo said, just enable them in the ?Standard Services? management.
Open the ?Customer <-> Service? screen and look at the very left for a
button called ?Standard Services? (or similar).

On 23.09.2011, at 05:04, Antonio Sarmiento wrote:

> Thanks, Leonardo for your quickly response, but I forget something
> important, I'm using LDAP!! 

-- Cheers, Nils

http://webint.cryptonode.de / a Fractal project


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