[itsm] Language problem in CMDB

Pete nyfors at gmail.com
Thu Apr 4 09:09:01 GMT 2013


Great! Thanx, that solved it.

~pete



On Thu, Apr 4, 2013 at 11:55 AM, Michiel Beijen <michiel.beijen at otrs.com>wrote:

> Did you also change the line that says
>
>
> package Kernel::Language::pl_ITSMConfigItem;
>
>  I think this will fix the issue for you.
>
> Michiel Beijen
> Senior Consultant
>
> OTRS BV
> Schipholweg 103
> 2316 XC Leiden
> The Netherlands
>
> T: +31 71 8200 255
> I: http://www.otrs.com
>
> OTRS 3.2 - More than a Help Desk System – Process and Customer Management
> – Be an early bird with our special offer - http://j.mp/11TFPSr
>
>
> On Thu, Apr 4, 2013 at 10:52 AM, Pete <nyfors at gmail.com> wrote:
>
>> Hi,
>> Thanx for that but new problem arised. I created fi_ITSMConfigItem.pm
>> file and made the translation out of original polish file. Now I get
>> following errors in apache error.log:
>>  [Thu Apr 4 11:56:59 2013] -e: Can't locate package
>> Kernel::Language::fi_ITSMConfigItem for @Kernel::Language::ISA at
>> /opt/otrs/bin/cgi-bin/index.pl line 46.
>> [Thu Apr 4 11:56:59 2013] -e: Can't locate package
>> Kernel::Language::fi_ITSMConfigItem for @Kernel::Language::ISA at
>> /opt/otrs/bin/cgi-bin/index.pl line 46.
>> [Thu Apr 4 11:56:59 2013] -e: Can't locate package
>> Kernel::Language::fi_ITSMConfigItem for @Kernel::Language::ISA at
>> /opt/otrs//Kernel/Language.pm line 176.
>> [Thu Apr 4 11:56:59 2013] -e: Can't locate package
>> Kernel::Language::fi_ITSMConfigItem for @Kernel::Language::ISA at
>> /opt/otrs//Kernel/Language.pm line 176.
>>
>>
>> The file is therls
>> # ls /opt/otrs/Kernel/Language/fi_ITSMConfigItem.pm
>> /opt/otrs/Kernel/Language/fi_ITSMConfigItem.pm
>>
>> Any ideas?
>>
>> ~pete
>>
>>
>>
>>
>> On Thu, Apr 4, 2013 at 9:08 AM, Michiel Beijen <michiel.beijen at otrs.com>wrote:
>>
>>> Hi Pete,
>>>
>>> There is no Finnish translation for the CMDB component.
>>>
>>> Here are instructions for how to create one:
>>>
>>> http://www.otrs.com/fileadmin/mediafiles/New_Website/Partner_Portal/How_Tos/PP100-HowToSeries_OTRS-Localization.pdf
>>>
>>> --
>>> Mike
>>>
>>> Michiel Beijen
>>> Senior Consultant
>>>
>>> OTRS BV
>>> Schipholweg 103
>>> 2316 XC Leiden
>>> The Netherlands
>>>
>>> T: +31 71 8200 255
>>> I: http://www.otrs.com
>>>
>>> OTRS 3.2 - More than a Help Desk System – Process and Customer
>>> Management – Be an early bird with our special offer -
>>> http://j.mp/11TFPSr
>>>
>>>
>>> On Thu, Apr 4, 2013 at 7:40 AM, Pete <nyfors at gmail.com> wrote:
>>>
>>>> Hi,
>>>> I'm having a little problem finding place where to change language for
>>>> example for the following place.
>>>>
>>>> If I go to CMDB -> Search, chooce computer and search.
>>>> It lists all the computers added to otrs. In list headers language has
>>>> changed for STATE and NAME but for DEPLOYMENT STATE, CURRENT INCIDENT
>>>> STATE and LAST CHANGED are not translated. I'm using finnish language.
>>>> Where could I translate these? Thanx.
>>>> ---------------------------------------------------------------------
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>>>>
>>>
>>>
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>>
>>
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