[itsm] Unable to add new CMDB class Please help

Udo Bretz udo.bretz at otrs.com
Wed Sep 24 19:20:39 GMT 2014


Hi,

did you check the permission settings for he new class in general catalog?

Best regards,
Udo

On 24.09.14 20:09, Anil Singh Bafila wrote:
> Hi,
>   
>    I am adding
> 1) A new Catalog Item to ITSM::ConfigItem::Class   example Vendors
> 2) Then in config item I am changing the class defination  (for testing
> purpose I am copying Computer class defination to vendor class defination).
> 
> Problem is After doing all this the new vendor class must be displayed
> in CMDB-->New   list class but it is not showing the new class Item
> vendor htere.
> 
> Please help
> Thanks
> 
> 
> 
> 
> 
> 
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