[otrs-de] Mail, bei fehlerhaftem Encoding

ml at charliesangels.biz ml at charliesangels.biz
Don Okt 4 09:07:04 GMT 2007


Hallo Liste,

wenn ein "Anfrager" eine Mail schickt, bei der PostMaster.pl Probleme  
mit dem Encoding bekommt, so schickt er via MTA eine Fehlermeldung an  
den Absender, obgleich die Mail korrekt zugestellt wird:

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

>>>
   pipe to |/opt/otrs/bin/PostMaster.pl
     generated by otrs at bla
The following text was generated during the delivery attempt:

------ pipe to |/opt/otrs/bin/PostMaster.pl
        generated by otrs at bla

Malformed UTF-8 character (unexpected non-continuation byte 0x6e,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6e,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6e,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6e,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6e,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6e,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x66,  
immediately after start byte 0xe4) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x66,  
immediately after start byte 0xe4) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x66,  
immediately after start byte 0xe4) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x68,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x68,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x68,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x67,  
immediately after start byte 0xf6) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x67,  
immediately after start byte 0xf6) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x67,  
immediately after start byte 0xf6) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6c,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6c,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6c,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6e,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6e,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6e,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6e,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6e,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6e,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x66,  
immediately after start byte 0xe4) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x66,  
immediately after start byte 0xe4) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x66,  
immediately after start byte 0xe4) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x68,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x68,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x68,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x67,  
immediately after start byte 0xf6) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x67,  
immediately after start byte 0xf6) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x67,  
immediately after start byte 0xf6) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6c,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6c,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.
Malformed UTF-8 character (unexpected non-continuation byte 0x6c,  
immediately after start byte 0xfc) in substitution (s///) at  
/opt/otrs/Kernel/System/Ticket/Article.pm line 100.

------ This is a copy of the message, including all the headers. ------
<<<

Gibt es eine Möglichkeit, PostMaster.pl beizubringen, das er diese  
Fehlermeldung nicht verschickt ?

Viele Grüße
Sascha