[otrs] No Std. Response on creating a queue
Martin Edenhofer
<EMAIL-PROTECTED>
Wed, 24 Jul 2002 11:33:48 +0200
Hi Atif,
On Wed, Jul 24, 2002 at 01:57:08AM +0200, Atif Ghaffar wrote:
> I am back playing with otrs again.
> Well this time I am actully using it for support to my clients.
> So since I am a user ( and a dummy one at that ), I'll bombard the
> community with some questions to which I could not find the answers.
Fine! ;-)
> So here goes:
>
> 1) When creating a queue, there is no "empty answer" response set for
> the queue. Is this the desired behaviour?
> If yes is there a pref that can add default responses to newly created
> queues?
Wow. Good thinking! ,-) There is no possibility to do so (at the moment).
I added this feature to the TODO-list.
> Atif Ghaffar
Martin
--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
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