[otrs] Debian: Internal Server Error
Sun, 3 Nov 2002 10:53:13 +0100
I've been trying to get the system to work on a Debian GNU/Linux Woody
(stable) installation, but so far, it fails me on one thing.
The entire installation went flawless. After the installation I can
modify, close, zoom tickets. I can add users, delete them: the lot.
However: I cannot add a ticket! :-)
Clicking on 'PhoneView' brings up the 'Phone call / new ticket' page.
After filling in the form and pressing 'store', I get a 500 error from
This happens on 2 different machines. As far as I can tell, all required
perl-modules have been installed. I get a 'Syntax OK' when performing
'perl -cw path/to/bin/cgi-bin/index.pl'. Nothing shows in the
The same problem occurs with the 'customer.pl' script.
Does anyone have any idea how I go about debugging this?
Maarten (Who should have learned Perl when he had the chance!)