Thu, 21 Nov 2002 19:04:55 +0100
On Thu, Nov 21, 2002 at 10:14:27AM -0600, Jon Conkle wrote:
> Okay, i created user otrs before i installed OTRS. However, for some
> reason a home directory was never created for that user (i never noticed
> until now). So i assume that when OTRS is installing, it's supposed to
> copy a bunch of stuff into that home directory? that's the problem?
> if so, do i need to manually create a home directory for otrs user and
> then reinstall OTRS, or can i fix this without reinstalling?
You don't need to reinstall it. Just check the $HOME of the otrs user.
It should be the OTRS-root-directory. So if you installed OTRS in
/opt/OpenTRS (just an example) the $HOME of the otrs user should be
If it is /home/otrs, change the home of the otrs user in /etc/passwd
And bin/Cron.sh should work fine.
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
"Security is a process, not a product." - Bruce Schneider