[otrs] Where to set length for Pending automaticaly
Marc Scheuffler
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Wed, 12 Feb 2003 16:52:04 +0100
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Me again :-)
=20
Is it possible to change the pending time automaticaly +7 days after
answering the ticket?
=20
I ve set "next status" to ".. pending.. +" -> this is the standard
status for answering.
Next point is to set the time to wait
=20
Thx again.
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<DIV><SPAN class=3D887194915-12022003><FONT face=3DArial color=3D#0000ff =
size=3D2>Me=20
again :-)</FONT></SPAN></DIV>
<DIV><SPAN class=3D887194915-12022003><FONT face=3DArial color=3D#0000ff =
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D887194915-12022003><FONT face=3DArial color=3D#0000ff =
size=3D2>Is it=20
possible to change the pending time automaticaly +7 days after answering =
the=20
ticket?</FONT></SPAN></DIV>
<DIV><SPAN class=3D887194915-12022003><FONT face=3DArial color=3D#0000ff =
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D887194915-12022003><FONT face=3DArial color=3D#0000ff =
size=3D2>I ve=20
set "next status" to ".. pending.. +" -> this is the standard status =
for=20
answering.</FONT></SPAN></DIV>
<DIV><SPAN class=3D887194915-12022003><FONT face=3DArial color=3D#0000ff =
size=3D2>Next=20
point is to set the time to wait</FONT></SPAN></DIV>
<DIV><SPAN class=3D887194915-12022003><FONT face=3DArial color=3D#0000ff =
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D887194915-12022003><FONT face=3DArial color=3D#0000ff =
size=3D2>Thx=20
again.</FONT></SPAN></DIV></BODY></HTML>
=00
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