[otrs] Zooming in

otrs@otrs.org <EMAIL-PROTECTED>
Fri, 17 Jan 2003 16:35:15 +0100


Hello!

A user question this time :) 

I've been using 1.0rc1 sinds last tuesday. Wednesday the company I work
for had a huge networking problem that caused issues for most of our
customers. 

Talk about grand timing: OTRS saved my ass big time :) :) 
So thanks for that.

I do have one question/issue:

When 'zooming' a ticket I would really like to see all the notes
(internal+external) all at once, withouth having to click on each
individual 'agent (note-internal)'-link. 

Is this a configurable option, or does it require some recoding?

Thanks in advance, 

-- 
  .''`.  | Martin <EMAIL-PROTECTED>
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