[otrs] Notification for pending tickets

Andreas Haase <EMAIL-PROTECTED>
Fri, 31 Jan 2003 11:00:36 +0100 (CET)


Hello,

is it possible to add a notification feature for expiration of pending
tickets? For reminder-tickets it would be very useful if the user would
get such a notification, i think.

Bye,

Andreas Haase
EastLink GmbH
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