[otrs] RFC822 Error

otrs@otrs.org <EMAIL-PROTECTED>
Mon, 16 Jun 2003 16:19:47 -0400


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When I compose an email reply to a new ticket, I get a red comment about an
RFC822 error, and OTRS won't let me send the reply.

Problem is, I don't see what isn't rfc822 compliant! All of the addresses
use lower case domain names.

I put a screen shot up here > http://bero.rnome.com/otrs.jpg

What should I check?

Thanks!
Mark

P.S. Using vanilla OTRS 1.1.2 on Suse 8.1, installed from rpms.
_____________________________________________
A Message From...

L. Mark Stone
President
Reliable Networks of Maine, LLC
477 Congress Street, 5th Floor
Portland, ME 04107
Tel: (207) 772-5678
Cell: (917) 597-2057
Email: EMAIL-PROTECTED
Private: EMAIL-PROTECTED
Web: http://www.rnome.com




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<BODY>
<DIV><FONT face=3DArial size=3D2>
<DIV><FONT face=3DArial size=3D2><SPAN class=3D949340318-16062003>When I =
compose an=20
email&nbsp;reply to a new ticket, I get a red comment about an RFC822 =
error, and=20
OTRS won't let me send the reply.</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D949340318-16062003></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><SPAN =
class=3D949340318-16062003>Problem is, I don't=20
see what isn't rfc822 compliant! All of the addresses use lower case =
domain=20
names.</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D949340318-16062003></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><SPAN class=3D949340318-16062003>I put =
a screen shot=20
up here &gt; <A=20
href=3D"http://bero.rnome.com/otrs.jpg">http://bero.rnome.com/otrs.jpg</A=
></SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D949340318-16062003></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><SPAN class=3D949340318-16062003>What =
should I=20
check?</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D949340318-16062003></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D949340318-16062003>Thanks!</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D949340318-16062003>Mark</SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2><SPAN=20
class=3D949340318-16062003></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2><SPAN class=3D949340318-16062003>P.S. =
Using vanilla=20
OTRS 1.1.2 on Suse 8.1, installed from =
rpms.</SPAN></FONT></DIV></FONT></DIV>
<P><FONT face=3DArial=20
size=3D2><STRONG>_____________________________________________<BR></STRON=
G>A=20
Message From...&nbsp; </FONT></P>
<P><FONT size=3D2><FONT face=3DArial><STRONG>L. Mark=20
Stone<BR></STRONG>President<BR><FONT color=3D#008080><STRONG>Reliable =
Networks of=20
Maine, LLC</STRONG></FONT><BR>477 Congress Street, 5th =
Floor<BR>Portland, ME=20
04107<BR>Tel: (207) 772-5678<BR>Cell: (917) 597-2057<BR>Email:=20
EMAIL-PROTECTED<BR>Private: EMAIL-PROTECTED<BR>Web: =
</FONT></FONT><A=20
href=3D"http://www.rnome.com/" target=3D_blank><FONT face=3DArial =
color=3D#000000=20
size=3D2>http://www.rnome.com</FONT></A><BR><BR></P>
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