[otrs] Moving from DB to FS

Martin Edenhofer me at otrs.de
Thu Aug 19 19:08:02 CEST 2004


Hi Patrik,

On Tue, Aug 17, 2004 at 09:54:36AM +0200, Patrik Forsberg wrote:
> I'm facing a problem I belive alot of people have probably aready asked
> asked about.. but I cant find any docs about it.
> 
> Our database for OTRS has grown over its limits and I now need to change
> the way it handles attachments.. and from reading the docs its simple
> enough.. just change
> $Self->{TicketStorageModule} =
> 'Kernel::System::Ticket::ArticleStorageDB';
> to
> $Self->{TicketStorageModule} =
> 'Kernel::System::Ticket::ArticleStorageFS';
> and you're good to go.... but.. after reading the Default.pm file it
> sais:
> "
> # (where attachments and co is stored - switch from fs -> db possible
> # but not from db -> fs - old attachments are not shown)
> "
> and this worries me.. I ofcourse need to see my old attachments aswell
> as the new once.. even after switching to FS based.
> Is it possible to "move" attachments from the DB to FS ? This would also
> shrink the DB quite alot.
> 
> If there are docs out there about this.. please point me there and hit
> me.. but otherwise if anyone have any idea.. please respond!

Sorry for confusing. This is an old info. With OTRS 1.2 it's possible
to switch from db -> fs and fs -> db.

PS: The wrong info is removed now. Thanks for your help.

> Regards,
> Patrik

  Martin Edenhofer

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