[otrs] Deleting all tickets from a single queue

[Marc Tardif]

The OTRS FAQ (http://faq.otrs.org) covers deleting all tickets from 
database. However, I would only want to delete all tickets from a single 
queue.

The reason for this request is that the POP3 mailbox polled by OTRS 
receives unsolicited messages. These are then manually moved to the JUNK 
queue. However, after a few days only, it has become apparent that this 
queue will become needlessly big. Furthermore, the JUNK queue is 
constantly blinking in the interface, giving the impression messages 
within should be handled. However, junk is junk, there is really no need 
to handle these messages.

If there is no way of deleting all tickets from a single queue, is there 
an alternative way of managing JUNK messages?

-- 
Marc Tardif
Sitepak
(514) 866-8883