[otrs] Multiple Customer IDs in OTRS 1.3

Martin Edenhofer me at otrs.de
Thu Aug 26 13:02:43 CEST 2004


Hi Tyler,

On Wed, Aug 25, 2004 at 12:35:43PM -0600, Tyler Hepworth wrote:
> Where can I get more information on the multiple customer id feature in OTRS
> 1.3?  I see there are "My Tickets" and "Company Tickets" available in the
> customer panel, but I cannot find how to set these different IDs.

I added documentation now:

http://doc.otrs.org/cvs/en/html/customer-user-backend.html

 -=> Database (default) -> MultiCustomerIDs

PS: It's not working with 1.3 beta 3. If you want to test it,
use 1.3 beta 3 and update Kernel/System/CustomerUser/DB.pm (v1.32).

> Tyler Hepworth

  Martin Edenhofer

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