[otrs] CustomerUser

[Matthias Eichler]

> IMO, you don't need the extra mail-archive, because OTRS is
> the mail-archive (full searchable).

Well...but this depends on company-wide decissions which
depend on ISO-QM etc.pp....so...no questions about this...

Matthias

-- 

Matthias Eichler
Leiter IT Services
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     kernzeit AG 

     Rudolf-Diesel-Strasse 15     t:  +49 89 / 55 26 25-31
     85521 Ottobrunn              f:  +49 89 / 55 26 25-99

     Germany                      http://www.kernzeit.com
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     it lösungen & digitale medien
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