[otrs] sorting incoming emails in subqueues

Roman Pertl otrs at pertl.org
Sun Feb 29 09:42:56 CET 2004


Hello everybody!

I'm currently setting up my first OTRS-System and I tried to sort the
incoming e-mails in subqueues, but it doesn't work e.g.

:0 fhw :
* TO:.*examples at example.at
| formail -I "X-OTRS-Queue: example"

It works, if example is a main-queue, but when I make it a sub-queue of
e.g. example1 it doesn't work anymore.

Thank you for your help in advanced!

Best regards
Roman Pertl




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