[otrs] Re: Moving lots of tickets to a new queue

[Mark Mertel]

Can't you just update the queue_id in the ticket to table to reflect the new 
queue ? 

update ticket set queue_id = new_queue_id
where queue_id=old_queue_id 


travis at cloudmark.com writes: 

> We have a few queues that contain hundreds of email messages that we
> would like to move to another queue. Is there a way to move all messages
> in a queue to another queue? Thank you 
> 
>   
> 
> Travis 
> 
>   
> 
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 ---
Mark Mertel
mmertel at olympus.net
Phone 206-322-9074
Cell 206-409-2018