[otrs] Re: Moving lots of tickets to a new queue

Robert Kehl robert.kehl at otrs.de
Thu Jan 15 21:18:29 CET 2004

On Thursday, January 15, 2004 8:56 PM
Mark Mertel <mmertel at olympus.net> wrote:
> Can't you just update the queue_id in the ticket to table to reflect
> the new queue ?

You can, for sure, but it's not recommended to touch the raw database
when there'se no need to.


Robert Kehl

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