[otrs] Authentication of customers with radius?

Andreas andreas at b0fh.nu
Fri Oct 22 14:48:36 CEST 2004


Thanks a lot for your quick response. Strangely enough I can't find any
errors related to that in the logs. The search continues... :)

Regards,
Andreas

> -----Original Message-----
> From: otrs-bounces at otrs.org [mailto:otrs-bounces at otrs.org] On Behalf Of
> Franz Ferdinand Esberger
> Sent: den 22 oktober 2004 11:16
> To: User questions and discussions about OTRS.
> Subject: Re: [otrs] Authentication of customers with radius?
> 
> Hi,
> 
> had an similiar Problem while integrating CustomerAuth via LDAP, take a
> Look at the Log's, helped me a lot ! (tail -f /var/log/messages and
> grep the "[OTRS]" messages out)
> 
> Regards
> Franz
> 
> Am 22.10.2004 um 09:35 schrieb Andreas:
> 
> > Hi,
> >
> > I'm trying to authenticate our customers by using an existing radius
> > server
> > in our network. i have no clue what i´m doing wrong.
> >
> > I'm using: $Self->{'AuthModule'} = 'Kernel::System::Auth::Radius';
> >            $Self->{'AuthModule::Radius::Host'} =
> > 'myradius.company.com';
> >            $Self->{'AuthModule::Radius::Password'} = 'somepass';
> >
> > It seems like there's never any contact between otrs and the
> > radiusserver.
> > At the customer login page I get the following error:
> >
> > "Can't locate object method "new" via package
> > "Kernel::System::Auth::Radius"
> > at /opt/otrs//Kernel/System/CustomerAuth.pm line 82."
> >
> > Anyone have any experience from this? Any help would be great! :)
> >
> >
> >
> > Regards,
> > Andreas
> >
> >
> >
> >
> >
> >
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> 
> 
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