[otrs] Address book for forwarding

[Robert Kehl]

On Tuesday, August 31, 2004 2:31 PM
Nigel Clarke <nclarke at mindpearl.com> wrote:
> I think I can see how this would work for the compose answer reply
> form but the forward article form doesn't include any address book

It's quite easy to implement the address book there, too.

> facilities. Thus I would need to use the compose answer reply form to
> send requests to my external support desks.  Is this what you are
> suggesting?

That's one way, yes.

Robert Kehl

-- 
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