[otrs] Mail template order

jsiepkes at planet.nl jsiepkes at planet.nl
Tue Sep 13 17:47:34 CEST 2005


Hi everyone,

In the old OTRS (< 1.3) it was possible to set the default order of the
response format:

$Self->{ResponseFormat} = '$Data{"Salutation"}
$Data{"StdResponse"}
$Data{"Signature"}
$Data{"OrigFrom"} $Text{"wrote"}:
$Data{"Body"}';

Is there such an option in OTRS 2.0 ? I can't seem to find it :(

TIA

Jasper


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