[otrs] OTRS Slows down (due to searching large database)

Rudi Kramer rkramer at mweb.com
Tue Aug 1 12:20:48 CEST 2006


Good Day,

I'm running version OTRS 1.3.2 for a large company and the database has
become pretty huge, 8,7GB.

It seems as though whenever someone runs a search without narrowing it
down, the whole system becomes extremely slow.

Is their any way to limit the amount of system resources used by the
search function or to place the attachments in another database to try
and reduce the size?


Thanks
Rudi


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